Digital Risks, Process & Quality Manager

Airbus•Herndon, VA

11d•Onsite

About The Position

Airbus is seeking a North America Digital Risks & Opportunities, Process & Quality Manager to lead the Risks, Quality, Process, and Compliance Management pillar of its North America Digital Governance team. The role establishes and governs operational guardrails for Airbus Commercial and Helicopters across the United States and Canada, ensuring compliance, high-quality deliverables, and alignment with Airbus standards. It coordinates with the global Airbus Governance Community and partners with Agile Release Trains, enterprise security, data governance, and Digital product leaders to identify risks, apply standards, and coordinate digital audits. The position operates across three divisional entities, more than 25 North American sites, over 50 Epics or initiatives, and an approximately $20 million budget. It involves coordination with Airbus teams in Europe and India and requires office presence three days per week, domestic travel, and occasional international travel to Europe. Travel is stated as 10% of the time, including independent travel at short notice. The role oversees digital risk management, process governance, quality, compliance, audit coordination, and performance reporting. It uses risk and performance insights to advise senior leaders and drive continuous operational improvement. The position is listed as professional level, direct hire, and on-site. Airbus states that relocation assistance is available for qualified positions and that applicants must have current US work authorization; visa sponsorship is generally not provided unless specified.

Requirements

Bachelor of Science in Information Technology or equivalent relevant experience.
At least 10 years of PMO or project portfolio management experience in a large or global enterprise.
At least 10 years of Digital experience in areas such as architecture, system design, or software development.
At least 5 years in a leadership or project leadership role managing diverse, multicultural teams through change management and varying product lifecycles.
Project management certification such as PMP, SCM, or SAFe.
Strong experience in Software Quality Assurance, continuous delivery, DevOps, release management, and using AI or automation for process improvement.
Familiarity with agile and portfolio tools such as VersionOne, Agility, or Jira, and with Office or Google Suite.
Fluency in English and strong interpersonal, writing, and presentation skills.
Current authorization to work in the United States.
Ability to meet the stated physical requirements, including routine computer and office-equipment use, carrying items up to 10 pounds, sitting and standing, walking through office and production areas, and traveling independently at short notice.
If visiting a factory, ability to use site-required personal protective equipment such as safety shoes, safety glasses, hearing protection, respirators or masks, and protective gloves.

Nice To Haves

ITIL v4 certification.
SAFe Agilist (SA) or SAFe Program Consultant (SPC) certification.
Certified ISO9001 or EN9100 Auditor certification.
Lean Six Sigma certification.
Risk or governance certifications such as CGEIT, CRISC, or CISA.
MBA.
French or German language skills.

Responsibilities

Maintain and govern the Digital Risks & Opportunities Register, identify threats and opportunities, and integrate risk management into SAFe cadence events and PI Planning.
Lead the development of Epic charters and business cases for risk mitigation; partner with stakeholders on Root Cause Analyses and address service gaps or security vulnerabilities.
Oversee North American Digital processes and ensure compliance throughout the product lifecycle, using standards such as COBIT and ITIL.
Use artificial intelligence, data insights, and intelligent automation to optimize service delivery, reduce administrative workload, and apply consistent compliance guardrails.
Lead quality and compliance activities, aligning them with the Airbus Business Management System and EN9100 requirements.
Serve as the primary focal point for digital audits and regulatory assessments, guiding the Digital Quality and Compliance Specialist.
Develop performance reporting dashboards using tools such as Qlik Sense, Tableau, and Google Studio, and provide data-driven recommendations to senior executives.
Conduct regular performance reviews with IT leaders and department heads to address compliance trends, resolve systemic gaps, and promote continuous improvement.
Coordinate with the global Airbus Governance Community and partners across Digital teams and functions to exchange practices and incorporate global standards.

Benefits

Competitive base salary and incentive compensation, which may include profit-sharing schemes.
Retirement savings plan and ability to participate in an Employee Stock Ownership Plan (ESOP).
Paid time off, including personal time and holidays.
Paid parental leave program.
Medical insurance, including traditional and high-deductible health plans.
Prescription coverage.
Dental insurance.
Vision insurance.
Life insurance.
Disability coverage.
Employee Assistance Plan (EAP) and other supplemental benefit coverages.
Upskilling and development opportunities through the global Leadership University, including access to more than 10,000 e-learning courses, certifications, career development, accelerated development programs, and national and international mobility.
Relocation assistance for qualified positions.