Program Director Jobs

About The Position

Requirements

• Independent Clinical level licensure: LPC, LICSW, CAC, RN with approved supervisor certification (if applicable)
• Master’s Degree in Clinical Social Work, Psychology, Counseling, or related field
• Minimum 5 years of experience in community-based behavioral health or SUD treatment, with at least 2 years in a leadership or administrative role.
• Knowledge of the Consumer Culture
• Current CPR certification
• Experience with Electronic Medical Record Systems such as Credible, GAINS, LOCUS and/or ICAM’s highly preferred
• Experience working with DC Government community resources, agencies and/or social services
• Working knowledge of medical terminology, HIPAA and 42CFR regulations, ICD and CPT coding highly preferred
• Proficient computer skills in Microsoft Outlook and other standard software applications.
• Legally authorized to work in the U.S.A.

Responsibilities

• Oversee the daily operations of the inpatient/residential SUD treatment facility, ensuring efficient and effective program delivery.
• Develop and implement policies, procedures, and program protocols in line with best practices and regulatory standards.
• Ensure program compliance with federal and state regulations, including licensing, billing requirements, and accreditation standards (e.g., CARF, The Joint Commission).
• Monitor program performance metrics, client outcomes, and staff productivity to drive continuous improvement.
• Ensure services are trauma-informed, client-centered, and aligned with ASAM levels of care and clinical best practices.
• Supervise and support the Clinical Director and/or senior clinical staff to ensure high-quality treatment planning, documentation, and client care.
• Implement systems for clinical quality assurance, audits, and corrective action plans as needed.
• Hire, train, supervise, and evaluate program staff, including clinical, administrative, and support teams.
• Foster a positive work culture that promotes staff retention, professional growth, and teamwork.
• Ensure staff receive ongoing training in areas such as SUD treatment modalities, documentation standards, and cultural competence.
• Ensure client satisfaction, safety, and rights are prioritized across the program.
• Develop family involvement strategies to support client recovery and discharge planning.
• Manage the program budget, including staffing levels, supply procurement, and revenue goals.
• Collaborate with leadership on program expansion, contracts, grants, and service innovation.
• Ensure accurate billing and utilization management in coordination with finance or billing departments.
• Represent the program in community partnerships, regulatory meetings, funder relationships, and external audits.
• Build and maintain referral relationships with hospitals, courts, community organizations, and outpatient providers.
• Perform other duties as assigned.