Assistant Program Director
About The Position
Wayside is hiring an Assistant Program Director for Residential Young Adult Services in Methuen. The Assistant Program Director assists the Program Director with managing, directing, and overseeing program operations and programming, and leads a team supporting young adults in a staffed residential setting. The role includes staff supervision, scheduling, training, case management, treatment planning, communication with families and partner agencies, program activities, documentation, medication-program oversight, and facility responsibilities. On-call coverage is required as assigned and scheduled. The position requires driving in the community and maintaining First Aid, CPR, and MAP certification. Training is provided in Motivational Interviewing, Courageous Conversations, Trauma Informed Practice, the Attachment, Regulation and Competency Model (ARC), MAP, CPR, and First Aid.
Requirements
- At least 2 years of work experience in a residential setting.
- A valid driver's license and access to a reliable vehicle; driving in the community is required.
- Strong verbal and written communication skills, including high-quality client documentation.
- Ability to communicate with people at all levels and engage clients effectively.
- Ability to handle conflict resolution and client crises compassionately, and to notify team members effectively.
- Strong teamwork, collaboration, and care-coordination skills.
- Strong administrative skills.
- Experience with therapeutic communication techniques, conflict resolution, staff training, and hiring practices.
- Ability to maintain First Aid, CPR, and MAP certification.
Nice To Haves
- Prior experience in a supervisory or managerial role.
- Experience working with youth or young adults in a residential setting.
- Associate’s degree or equivalent experience.
- Bachelor’s degree in a related field, or active participation in a bachelor’s program.
- Case management experience.
Responsibilities
- Oversee program operations and programming as assigned by the Program Director.
- Provide individual supervision, coordinate staff schedules, and ensure performance evaluations are completed.
- Supervise, train, and role-model for Residential Counselors, Overnight Milieu Counselors, and Provisional staff.
- Provide case management and treatment planning for residents and complete intakes when needed.
- Maintain communication with DMH, referral sources, families, and other collaterals.
- Facilitate staff meetings and ensure consistent communication about appointments, medication needs, and other team matters.
- Participate in supervisory, staff, management, leadership, community, house, and assigned DMH meetings; attend scheduled supervision and trainings.
- Participate in an agency-wide subcommittee.
- Plan activities, maintain and follow the activity calendar, and ensure residents have access to appropriate recreation.
- Initiate and attend program special events.
- Ensure shift documentation and incident notifications are completed promptly by the end of the shift.
- Oversee the Medication Administration Program (MAP), including certification and the annual DMH MAP review.
- Ensure compliance with inspections, monitoring, medication administration, DMH and DPH licensing requirements, and applicable Rehab Options requirements.
- Complete facility supplies and inspections and maintain facility cleanliness.
- Manage petty cash.
- Provide client transportation as necessary.
- Provide on-call coverage as assigned and scheduled.
- Maintain First Aid, CPR, and MAP certification.
- Perform other duties assigned by the Program Director.
Benefits
- Comprehensive benefits, including exceptional medical benefits.
- Tuition and training reimbursement.
- PTO package with 3 wellness days.
- 9 paid holidays.
- Up to 3 weeks of vacation in the first year.
- Free training and CEUs.
- Financial health supports.
- Career development opportunities.
- $2,000 sign-on bonus, paid half after 6 months and half after 1 year of employment; prorated for part-time.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
