Assistant Program Director

CSG • Steelton, PA

9d

About The Position

The Assistant Program Director (APD) assists with general program management and location operations for mental health programs under the direction of the Program Director, to whom the APD reports directly. This position is part of the Adult Mental Health Services Community Residential Rehabilitation (CRR) Program.

The APD helps ensure program and employee compliance with company policies, procedures, and regulatory standards; supervises, trains, and manages employee performance; and supports recruiting, interviewing, and hiring. The role also develops and presents educational and training materials, provides technical assistance, and ensures individual program plans and activities are developed and implemented.

The APD reviews financial documentation and billing, audits individuals’ funds and petty cash, leads interdisciplinary and multidisciplinary staff meetings, and directs daily operations, including incident management. In the Program Director’s absence, the APD temporarily fulfills the director’s duties. The role also supports data collection and analysis to assess progress toward program goals and provides emergency coverage.

The position is scheduled for 40 hours per week, Tuesday through Saturday or Sunday through Thursday, from 12:00 p.m. to 8:00 p.m., with on-call responsibilities. The APD must be willing to learn and model the five principles of trauma-informed care—safety, choice, collaboration, trustworthiness, and empowerment—and promote cultural, racial, language, and gender access, diversity, equity, and inclusion.

Requirements

• One of the following education and experience combinations is required: a bachelor’s degree from an accredited college or university, at least 2 years of work experience working directly with individuals who have mental illness and/or intellectual and developmental disabilities, and at least 1 year of supervision or management experience; or an associate’s degree or 60 credit hours from an accredited college or university, at least 3 years of such direct work experience, and at least 1 year of supervision or management experience.
• Valid driver’s license, good driving record, and access to a reliable vehicle to attend trainings and meetings and/or transport individuals to appointments.
• Ability to work flexible hours.
• Willingness to learn and model the five principles of trauma-informed care: safety, choice, collaboration, trustworthiness, and empowerment.
• Commitment to promoting cultural, racial, language, and gender access, diversity, equity, and inclusion.

Responsibilities

• Monitor program and employee compliance with company policies and procedures and regulatory standards.
• Supervise, train, and oversee performance management for program employees, including employment decisions throughout the employee life cycle.
• Assist with recruiting, interviewing, and hiring employees.
• Develop educational and training materials, present educational materials about program topics, and provide technical assistance to employees.
• Ensure the development and implementation of individual program plans and activities.
• Review financial documentation and billing, and conduct on-site audits of individuals’ funds and petty cash.
• Lead staff interdisciplinary and multidisciplinary team meetings.
• Direct and ensure the effectiveness of daily program operations, including incident management.
• Temporarily fulfill the Program Director’s duties and responsibilities in the director’s absence.
• Assist with developing data collection methods to report and monitor program activities, and analyze data to determine whether activities meet program goals.
• Provide coverage in emergency situations.
• Learn and model the principles of trauma-informed care.
• Promote cultural, racial, language, and gender access, diversity, equity, and inclusion.

Benefits

• Medical, dental, prescription, and vision insurance for qualifying employees, spouses, domestic partners, and dependents; availability varies.
• Generous paid time off and other paid leave.
• Extensive paid training.
• Career development opportunities.
• Flexible pay options through myFlexPay.
• Family medical and parental leave.
• Flexible spending accounts for medical and dependent care.
• Traditional or Roth 401(k) plans with up to 4% employer match.
• Employee Assistance Program (EAP).
• Life insurance.
• Wellness opportunities.
• Tuition assistance.
• Mentor/mentee opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree