Assistant Program Director

Merakey • Crafton, PA

4d • Onsite

About The Position

Merakey is seeking an Assistant Program Director for its program in Crafton, Pennsylvania. The role supports program operations and quality standards by managing supervisors and/or individual contributors, delegating work, and coordinating clinical and administrative aspects of the program, its individuals, and staff. The Assistant Program Director may also manage a caseload.

The position helps ensure individuals receive appropriate treatment and support, including maintaining schedules, monitoring treatment authorizations and plans, reviewing care, and organizing meaningful activities and skill-training groups based on identified needs. It monitors program performance and quality-improvement efforts, represents the program in meetings with county, state, and managed-care providers, and may represent Merakey on funding matters when the Program Director is absent.

The Assistant Program Director also supports staffing and employee development, including interviewing, hiring, training, performance feedback, and mentoring. In the Program Director’s absence, the role handles specified attendance, timesheet, leave, and grievance responsibilities. The position models Merakey’s core values, fosters a collaborative work environment, and uses and encourages adoption of technology.

Requirements

• Bachelor’s degree.
• Strong ability to use technology and learn new technology quickly.

Nice To Haves

• Supervisory experience preferred.

Responsibilities

• Manage supervisors and/or individual contributors and delegate tasks to ensure program and quality standards are met.
• Manage daily program operations and implement policies and procedures as directed.
• Develop and maintain clinical and administrative coordination of the program, individuals, and staff.
• Maintain group schedules when needed and monitor treatment authorizations and plans.
• Ensure individual treatment and support plans are developed and maintained; review care and program processes to ensure individuals are supported.
• Monitor program performance against key indicators and compile data as requested.
• Represent programs in status meetings with county, state, and managed-care providers; represent Merakey regarding funding when the Program Director is absent.
• Assist with quality-improvement efforts and review and evaluate program goals, activities, policies, and procedures.
• Participate in program marketing, development, and expansion; may serve as an activities coordinator.
• Set clear staff expectations, ensure staff have necessary tools, monitor performance, and follow up when expectations are not met.
• Assist with interviewing, hiring, training, and supporting adequate staffing for individual-to-staff ratios and program operations.
• Develop employee competence and effectiveness through guidance, performance evaluation, mentoring, career development, feedback, and motivation.
• Oversee terminations, willful misconduct, and higher-level violations in accordance with policies, procedures, and applicable collective bargaining agreements and guidelines.
• Hold supervisors accountable for fact-finding and grievance matters related to violations; handle such matters in the Program Director’s absence.
• In the Program Director’s absence, document attendance, verify weekly timesheets, monitor leave and schedule adherence, approve or deny leave requests, and track FMLA usage.
• Ensure individuals have meaningful and productive activity schedules, including skill-training groups and treatment programs addressing needs identified in service planning.
• Teach, communicate, and demonstrate behavior consistent with Merakey core values and model a collaborative work environment.
• Use technology effectively, learn new technology quickly, and encourage others to do so.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage, plus healthcare advocacy support.
• Retirement plan with pre-tax and Roth contribution options.
• DailyPay access to earned pay.
• On the Goga well-being platform with self-care tools and resources.
• Backup childcare, elder care, and household services through Care.com.
• Confidential counseling, legal, and financial services through the Employee Assistance Program.
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Free online personal development classes through Pryor Online Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager