Program Coordinator Jobs

About The Position

Requirements

• Excellent written and verbal communication skills, including strong grammar, professionalism, and customer-focused communication.
• Exceptional interpersonal skills with the ability to build and maintain positive working relationships.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Demonstrated problem-solving skills and the ability to exercise sound judgment.
• Exceptional phone etiquette and customer service skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong attention to detail with a high degree of accuracy in completing work.
• Basic familiarity with AI-enabled workplace tools and the ability to leverage technology to improve efficiency and productivity.
• If filled as Education Program Coordinator - Senior Support: Associate Degree and 4+ years of relevant experience; or an equivalent combination of education and experience accepted.
• If filled as Education Program Coordinator - Intermediate Support: General Equivalency Diploma (GED) or High School (HS) and 2+ years of relevant experience.
• Applicants must be authorized to work in the U.S.

Nice To Haves

• Knowledge of University policies, procedures, and administrative practices.

Responsibilities

• Manage Associate Dean's calendar, travel, and other assigned responsibilities, including support for Professional Graduate Programs (18 master’s programs and 16 graduate certificates) and Executive Programs.
• Schedule biweekly and monthly meetings for various groups including PGP/PSEP office meetings, PSEP business meetings, Managing Director meetings, Associate Dean 1:1 meetings with Managing Directors, Semester Academic Director meetings, and marketing meetings.
• Conduct market research and benchmarking on new and existing professional graduate and executive education programs, creating spreadsheets to compare schools, programs, descriptions, courses, and costs.
• Assist with Professional Graduate Programs portfolio and Executive Education survey research, development, analysis, insights, and recommendations, including coordinating meetings, creating surveys, analyzing data, and presenting insights.
• Research and analyze data for short and long-term projects in Professional Graduate Programs and Executive Education, identifying competitors, gathering information, and collecting/analyzing survey and focus group data.
• Serve as the PGP/PSEP Office Manager, coordinating front office/reception staffing, serving as a backup for the reception area, and working from the front office 2-3 days per week.
• Manage unit listserv, unit directory, ordering of office supplies and equipment, office moves, organization chart, hoteling space, and other office-related items.
• Provide support to boards and committees (e.g., PGP Board), including setting up meetings, compiling documents, scheduling events, and handling correspondence.

Benefits

• Comprehensive medical, dental, and vision coverage
• Robust retirement plans
• Substantial paid time off (holidays, vacation, and sick time)
• 75% tuition discount for employees, eligible spouses, and children