Lead Medical Coordinator - Bilingual - Spanish/English - JOR

National Youth Advocate Program•Madison, WI

About The Position

The Lead Medical Coordinator oversees health services and coordinates timely, appropriate care for children in care. The role supervises Medical Coordinators and provides staff training on medical, dental, and public health topics relevant to pediatric, adolescent, and migrant health. It also develops and maintains policies and procedures for confidential health records, health concern triage, medical emergencies, environmental health and safety, and post-release health care planning and coordination. The Lead Medical Coordinator collaborates with children’s care teams and health care providers, supports foster parents, coordinates appointments and related documentation, and ensures health records are handled securely and uploaded on time. The role also provides training to staff and foster parents, maintains CPR/First Aid trainer certifications, supports audits, and may work non-traditional hours and provide on-call phone consultations as needed.

Requirements

Licensed Registered Nurse (RN) with a bachelor’s degree or higher health-related education qualification.
Fluent in English and Spanish.
At least one year of employment in public health or a health care setting, with demonstrated experience in care coordination, health administration, or direct clinical care.
At least one year of experience working with children and/or adolescents in the child welfare field or a social service setting.
Valid driver’s license, excellent driving record, safe and clean personal vehicle, and current automobile insurance.
Ability to maintain compliance with agency-required training programs.
Proficient with desktop and laptop computers, smartphones, tablets, printers, fax machines, photocopiers, and word processing, spreadsheet, and database software.
Ability to work non-traditional hours and be available for on-call phone consultations as needed.
Ability to travel frequently and drive for extended periods.
Manual dexterity and tactile, visual, and audio acuity; ability to perform repetitive motions and sustain visual and mental effort; occasional lifting up to 25 pounds, bending, pulling, and carrying.

Nice To Haves

Experience scheduling medical appointments.
Experience documenting medical appointments.
Understanding of the needs of immigrant populations and ability to provide support and create a safe environment for children in the program.
Demonstrated ability to maintain relationships with community health providers and expand the community health network.
Current Red Cross CPR/First Aid Trainer certifications are required as part of the responsibilities; the posting does not specify them as a preferred qualification.

Responsibilities

Perform work consistent with NYAP’s mission, values, and philosophies, and provide children with a positive and appropriate medical environment.
Oversee health services and coordinate timely, appropriate health care for children in care.
Supervise Medical Coordinators and train staff on pediatric, adolescent, and migrant medical, dental, and public health topics.
Develop and maintain policies and procedures for confidential health records, triage, medical emergencies, environmental health and safety, and post-release health care planning and coordination.
Protect the confidentiality of health records and follow NYAP, state, and funder guidelines for protected health information.
Communicate children’s health needs to case managers and clinicians and elevate medical concerns to supervisors, care teams, health care providers, and the Division of Health as appropriate.
Support scheduling health care appointments, transport children to appointments and accompany them, and assist in obtaining medical clearances.
Prepare Treatment Authorization Requests before appointments and follow up to ensure payment.
Ensure qualified interpretation and translation services are in place.
Participate in child intakes and discharges, prepare medical documentation packages, and scan or upload documents to portals and health record systems.
Collaborate with cross-functional care teams and medical, mental health, dental, and pharmacy providers to support appropriate care, including assisting providers with the PCU approval process.
Report medical emergencies through the SIR/CLE process in accordance with ORR and NYAP policies and procedures.
Educate and support foster parents on medical policies and children’s care, answer questions, assist with required medical responsibilities, and provide necessary authorization and identification documents.
Collect completed forms and health records from providers and ensure they are scanned or uploaded to the appropriate systems.
Complete and submit assigned documentation within required timeframes, including placement documents, assessments, medical packages, medication and temperature logs, medical summaries, and checklists.
Maintain secure physical health files and records and meet continuous quality improvement measures for medical records and upload timelines.
Keep medicine cabinets and first-aid kits stocked with current over-the-counter medications, first-aid supplies, and other essential medical items.
Provide in-service training and ongoing education to staff and foster parents on children’s health needs, the five rights of medication administration, CPR, and First Aid.
Maintain Red Cross CPR/First Aid Trainer certifications.
Assist and support Program Leadership during audits.
Perform other duties as requested.