Program Coordinator

Portfolio Resident Services•Lawrenceville, GA

About The Position

The Program Coordinator is a part-time, flexible role supporting PRS’s mission to improve quality of life for individuals, families, and senior citizens in affordable housing communities. The position provides CORES-certified resident services through programs that build knowledge and marketable skills, promote healthy lifestyles, and support families. The coordinator serves as a link between PRS and the housing community, maintaining a visible, professional, cooperative, and courteous relationship among residents, property staff, the community, and management. The role develops and implements a monthly calendar of developmental activities and essential resources responsive to residents’ social, educational, and economic needs, while providing leadership for donations, resident engagement, and volunteer efforts. The position is for 15 hours per week, with work scheduled three days per week during 12–5 p.m. hours, Monday through Friday. Occasional evening and weekend availability may be required, typically once or twice per quarter, along with quarterly team meetings. The ideal candidate is an outgoing, compassionate, self-directed and resourceful person who is organized, learns quickly, can multitask, and is motivated to support their community.

Requirements

  • Availability to work three days per week, during 12–5 p.m. hours on Monday through Friday.
  • Availability for occasional evening and weekend work as duties require, typically once or twice per quarter.
  • Relevant experience in education, social work, nonprofit work, or a related field; volunteer experience will be considered.
  • Experience with children, teens, adults, and/or senior citizens in various capacities.
  • Ability to work independently without supervision and multitask.
  • Exceptional organizational and administrative skills.
  • Effective written and oral communication skills.
  • Familiarity with community and social service resources.
  • Availability to attend quarterly team meetings, once per quarter.
  • Comfort using company-issued technology, including an iPad, and basic applications for communication, reporting, and program tracking.

Nice To Haves

  • Volunteer experience.
  • An outgoing, enthusiastic, community-minded approach and a compassionate interest in social and economic change.

Responsibilities

  • Welcome residents and serve as an initial point of contact for the community center.
  • Prepare reports using the distributed calendar, sign-in sheets, contracted program hours, and activities offered each month.
  • Design and post monthly calendars and update flyers weekly to promote on-site activities and programs.
  • Distribute materials door to door throughout the property, including using stairs.
  • Oversee program offerings and activities; recruit volunteers, solicit donations, and work with community partners.
  • Regularly log communications with volunteers and community partners, as well as donations, and submit a monthly log.
  • Provide residents with information about local resources and assistance.
  • Involve residents in program planning and activities to determine whether additional services or programs are needed.
  • Communicate resident needs to personnel so they can be addressed proactively.
  • Independently monitor, observe, and interact with children, adults, and/or seniors.
  • Maintain sign-in sheets for every activity and program offering, regardless of attendance or participation.
  • Use the tax-exempt certificate and number responsibly.
  • Monitor monthly petty cash and replenish consumable goods, supplies, paper, office supplies, and basic cleaning supplies.
  • Supervise use of the community center and maintain a clean, organized presentation.
  • Keep PRS binders, documents, and forms organized and available for property management and resident services personnel upon request.
  • Attend quarterly team meetings.
  • Perform other duties as assigned by direct management and/or PRS corporate staff.
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