Project/Program Coordinator - Master of Science in Operations Management

University of Arkansas • Fayetteville, AR

2d

About The Position

The Project/Program Coordinator supports the administration, operation, growth, and continuous improvement of the M.S. in Operations Management program within the Department of Industrial Engineering at the University of Arkansas, Fayetteville. The position serves as a primary project execution and coordination resource for the Program Director, translating program priorities and goals into completed projects and deliverables.

The role calls for a highly organized, proactive, and resourceful individual who can work independently, coordinate across multiple university units, manage competing priorities, and follow projects through completion. Regular, reliable, and non-disruptive attendance is an essential job duty. The employee must also maintain collegial, harmonious working relationships within the program, with other university offices and departments, and with external stakeholders.

The position is a fixed-duration project/grant appointment and is renewable annually based on continued need, funding availability, and satisfactory job performance. The listed salary is $51,021, commensurate with education and experience. Benefits eligible.

Requirements

• Associate’s degree from an accredited institution of higher education.
• At least two years of experience coordinating projects, programs, operations, administrative activities, or similar work.
• At least two years of experience organizing and managing multiple projects and priorities simultaneously.
• Experience with commonly used office productivity software, including word processing, spreadsheets, presentations, email, and collaborative project-management tools.
• Ability to identify necessary next steps without detailed instructions for each activity.
• Ability to accept responsibility for an objective and carry it through to completion.
• Strong orientation toward completing projects and producing tangible deliverables.
• Ability to manage simultaneous activities, deadlines, and stakeholders while keeping track of commitments.
• Willingness and ability to persistently follow up with others until required information or actions are obtained.
• Ability to identify obstacles, develop reasonable solutions, and recognize when an issue requires escalation.
• Ability to communicate professionally and concisely with faculty, staff, administrators, students, and external stakeholders.
• Ability to develop productive working relationships across organizational boundaries.
• Ability to distinguish matters that can be handled independently from those requiring direction or approval from program leadership.
• Ability to work effectively in a dynamic environment where priorities and needs may change.
• Commitment to supporting students, faculty, staff, and the broader mission of the University of Arkansas.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Demonstrated ability to work independently and exercise appropriate judgment.
• Regular, reliable, and non-disruptive attendance and the ability to maintain collegial working relationships.

Nice To Haves

• Bachelor’s degree in a related area from an accredited institution of higher education.
• At least four years of related work experience.
• Experience in higher education, program administration, project management, operations, business, engineering, student services, or a related environment.
• Experience coordinating projects involving multiple departments or stakeholder groups.
• Experience supporting graduate or professional academic programs.
• Experience with student recruitment, enrollment initiatives, outreach, or program growth.
• Experience developing reports, presentations, process documentation, or performance metrics.
• Experience using project-management tools and methodologies.
• Experience taking broadly defined assignments from concept through implementation and completion.

Responsibilities

• Support the administration, operation, growth, and continuous improvement of the M.S. in Operations Management program.
• Serve as a primary project execution and coordination resource for the Program Director.
• Translate program priorities and goals into completed projects and deliverables.
• Coordinate across multiple university units and manage competing priorities.
• Follow projects through to completion.
• Maintain collegial, harmonious working relationships within the program, with other university offices and departments, and with external stakeholders.

Benefits

• Health, dental, life, and disability insurance with university contributions.
• Tuition waivers for employees and their families.
• 12 official holidays.
• Immediate leave accrual.
• Choice of retirement programs with university contributions ranging from 5% to 10% of employee salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree