Project/Program Coordinator - Master of Science in Operations Management

University of Arkansas System • Fayetteville, AR

3d

About The Position

The Project/Program Coordinator supports the administration, operation, growth, and continuous improvement of the M.S. in Operations Management (MSOM) program within the Department of Industrial Engineering. The position serves as a primary project execution and coordination resource for the Program Director, translating program priorities and goals into completed projects and deliverables.

The coordinator is expected to be highly organized, proactive, and resourceful, and able to work independently, coordinate across multiple university units, manage competing priorities, and follow projects through completion. Regular, reliable, and non-disruptive attendance is essential, as is maintaining collegial and harmonious working relationships within the program, across university offices and departments, and with external stakeholders.

This is a fixed-duration project/grant position. It is renewable annually based on continued need, available funding, and satisfactory job performance.

Requirements

• Associate’s degree from an accredited institution of higher education.
• At least two years of experience coordinating projects, programs, operations, administrative activities, or similar work.
• At least two years of experience organizing and managing multiple projects and priorities simultaneously.
• Experience with commonly used office productivity software, including word processing, spreadsheets, presentations, email, and collaborative project-management tools.
• Ability to identify necessary next steps and carry objectives through to completion.
• Ability to manage simultaneous activities, deadlines, and stakeholders and persistently follow up to obtain required information or actions.
• Ability to identify obstacles, develop reasonable solutions, and recognize when an issue requires escalation.
• Ability to communicate professionally and concisely with faculty, staff, administrators, students, and external stakeholders.
• Ability to develop productive working relationships across organizational boundaries.
• Ability to distinguish between matters that can be handled independently and those requiring program leadership direction or approval.
• Ability to work effectively in a dynamic environment where priorities and needs may change.
• Strong written and verbal communication skills, organizational skills, and attention to detail.
• Demonstrated ability to work independently and exercise appropriate judgment.
• Regular, reliable, and non-disruptive attendance and the ability to maintain collegial working relationships.
• Applicable qualification equivalencies may be considered.

Nice To Haves

• Bachelor’s degree in a related area from an accredited institution of higher education.
• At least four years of related work experience.
• Experience in higher education, program administration, project management, operations, business, engineering, student services, or a related environment.
• Experience coordinating projects involving multiple departments or stakeholder groups.
• Experience supporting graduate or professional academic programs.
• Experience with student recruitment, enrollment initiatives, outreach, or program growth.
• Experience developing reports, presentations, process documentation, or performance metrics.
• Experience using project-management tools and methodologies.
• Experience taking broadly defined assignments from concept through implementation and completion.

Responsibilities

• Support the administration, operation, growth, and continuous improvement of the M.S. in Operations Management program.
• Serve as a primary project execution and coordination resource for the Program Director.
• Translate program priorities and goals into completed projects and deliverables.
• Coordinate across multiple university units and with external stakeholders.
• Manage competing priorities and follow projects through completion.
• Maintain reliable attendance and collegial working relationships.

Benefits

• University contributions to health, dental, life, and disability insurance.
• Tuition waivers for employees and their families.
• 12 official holidays.
• Immediate leave accrual.
• Choice of retirement programs with university contributions ranging from 5% to 10% of employee salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree