Program Coordinator - Aerospace

Accurus Aerospace•Tulsa, OK

4d•Onsite

About The Position

The Program Coordinator supports Program Managers by coordinating and monitoring customer orders throughout the manufacturing process. Working with Planning, Manufacturing, Engineering, Supply Chain, and Quality, this role tracks order status, identifies potential delays, supports production priorities, and helps meet customer delivery commitments. The coordinator also communicates with customers to provide routine updates, respond to inquiries, and coordinate follow-up. This role requires ITAR compliance. Qualified candidates must meet the definition of a U.S. Person: a U.S. citizen, U.S. permanent resident (Green Card holder), or protected person. The role requires regular on-site attendance and work in both office and manufacturing shop environments. Occasional travel, including overnight travel by air or ground transportation, is required. A valid driver's license and acceptable driving history that meets insurance standards are required.

Requirements

High school diploma or equivalent.
At least two years of experience in manufacturing, production coordination, scheduling, planning, customer service, program support, or a similar role.
Experience working in a manufacturing environment.
Strong organizational and follow-up skills, with attention to detail.
Ability to monitor multiple orders, priorities, and deadlines simultaneously.
Sense of urgency and ability to escalate issues that may affect production or delivery appropriately.
Ability to read and interpret production schedules, order information, reports, and other manufacturing documentation.
Strong interpersonal skills and ability to work effectively across Manufacturing, Planning, Engineering, Quality, Supply Chain, and Program Management.
Professional verbal and written communication skills in English.
Problem-solving skills and ability to identify potential issues before they significantly affect delivery.
Ability to work independently and recognize when decisions or issues require escalation to the Program Manager.
Commitment to confidentiality, document and records security, and integrity in communications and actions.
Proficiency in Microsoft Office applications, including Outlook, Excel, and Word.
ERP experience.
Must qualify as a U.S. Person under the stated ITAR definition: U.S. citizen, U.S. permanent resident, or protected person.
Valid driver's license and acceptable driving history to meet insurance standards.
Ability to perform the described physical activities with or without reasonable accommodations, including prolonged sitting and computer work; standing and walking throughout the facility; occasionally navigating uneven terrain; lifting, carrying, and pushing or pulling up to 50 pounds; occasionally climbing stairs or ladders, bending, crawling, stooping, squatting, or kneeling; and frequent verbal and written communication.

Nice To Haves

Experience in aerospace manufacturing.
Infor Visual experience.

Responsibilities

Monitor assigned customer orders and production schedules to identify upcoming requirements, potential delays, and orders needing attention.
Support Program Managers in tracking delivery commitments, order status, and open action items.
Communicate professionally with internal and external customers about order status, delivery updates, and program-related information.
Receive customer questions and requests, coordinate internal follow-up, and escalate significant concerns to the Program Manager as needed.
Follow up with Manufacturing, Planning, Engineering, Quality, Supply Chain, and other departments for current order status.
Identify production constraints, schedule risks, missing information, and other issues that may affect delivery, and promptly escalate concerns.
Assist with expediting priority and late orders, pull-aheads, rework, and other customer-driven production requirements.
Track parts and orders through manufacturing operations and follow up on stalled or delayed work.
Help maintain accurate delivery dates, order information, notes, and other applicable information in the ERP system.
Review open order reports, production schedules, and other program information to support timely completion of customer requirements.
Coordinate follow-up on open items from program or production meetings, customer requests, and internal discussions.
Gather information for customer status updates, including production progress, quality status, engineering actions, and anticipated completion dates.
Help coordinate documentation, certifications, shipping requirements, and other information needed to complete orders.
Participate in program, production, or scheduling meetings as requested and maintain accurate notes and action items.
Support Program Managers with reports, spreadsheets, order reviews, meeting preparation, and other program administration.
Maintain organized and accurate program records and protect confidential customer and company information.
Identify recurring delays, communication gaps, and process inefficiencies and suggest improvements.
May participate in continuous improvement initiatives, including LEAN, Six Sigma, or other process improvement activities.
Perform incidental duties as required.
Maintain regular attendance on-site at the workplace.