Production Associate Jobs

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Production Associate

NORTHERN ILLINOIS FOOD BANK•Rockford, IL
•$19 - $20•Onsite

About The Position

Northern Illinois Food Bank seeks a motivated Production Associate to support operations at its Northwest Center in Rockford, Illinois. Working with team members, volunteers, and agency partners, the Production Associate performs a range of duties including accepting deliveries, processing orders, supporting volunteer projects, and serving agency partners. The role helps ensure daily operations are safe and efficient while advancing the organization’s mission of providing food access to neighbors. Core hours are generally between 8:00 a.m. and 4:00 p.m.; some shifts include evenings and weekends. This is a part-time position based at the Northwest Center in Rockford. The position offers an hourly starting range of $18.68–$19.84, based on skills and experience. Northern Illinois Food Bank describes its workplace as collaborative and inclusive, with an emphasis on equity, belonging, learning, and teamwork.

Requirements

  • High school diploma or GED equivalent.
  • Warehouse experience, including experience with a forklift and/or electric pallet jack.
  • Ability to be certified on a forklift and/or electric pallet jack.
  • Strong organizational skills with people, products, and projects.
  • Proficiency with Microsoft Office applications.
  • Self-starter who can take initiative in providing excellent customer service.
  • Ability to frequently communicate with large groups.
  • Ability to consistently lift 50 pounds and occasionally handle boxes weighing up to 75 pounds with assistance.

Responsibilities

  • Plan and prepare center processing projects based on volunteer registration.
  • Supervise volunteer shifts, including conducting volunteer training.
  • Maintain a safe working environment for staff and volunteers and follow food safety guidelines.
  • Assist food bank agencies visiting the branch with retrieving and loading orders, shopping for available products, posting orders, receiving order payments, and forwarding paperwork to the appropriate departments at the main facility.
  • Operate a forklift to move product.
  • Help maintain facility health and sanitation standards.
  • Support the Center’s and Operations Department’s production schedule by meeting output quotas and quality standards.
  • Load and/or unload Northern Illinois Food Bank vehicles when needed.
  • Follow food safety standards established by Northern Illinois Food Bank and Feeding America and required by AIB accreditation, including applicable training.
  • Perform other related duties and/or responsibilities as assigned or required.

Benefits

  • Medical, dental, and vision plans.
  • Retirement plans.
  • Paid time off.
  • Professional development, career mapping, and leadership training.
  • Flexible work models supporting work-life balance.

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