Production Associate

NORTHERN ILLINOIS FOOD BANK•Rockford, IL

18d•$19 - $20•Onsite

About The Position

Northern Illinois Food Bank is seeking a Production Associate to support operations at its Northwest Center in Rockford, Illinois. The role works with team members, volunteers, and agency partners to keep daily center operations safe and efficient while advancing the organization’s mission of providing food access to neighbors. Duties span accepting deliveries, processing orders, supporting volunteer projects, and serving agency partners. Core hours are generally between 8:00 a.m. and 4:00 p.m.; shifts may also include some evenings and weekends. This is a part-time position based at the Northwest Center. The organization describes itself as a dedicated, innovative team committed to ending hunger in Northern Illinois. It emphasizes collaboration, continuous learning, growth, optimism, teamwork, diversity, equity, inclusion, anti-racism, gender equity, allyship, and fairness.

Requirements

High school diploma or GED equivalent.
Warehouse experience, including experience with a forklift and/or electric pallet jack.
Ability to become certified on a forklift and/or electric pallet jack.
Strong organizational skills with people, products, and projects.
Proficiency with Microsoft Office applications.
Self-starter able to take initiative in providing excellent customer service.
Ability to communicate frequently with large groups.
Ability to consistently lift 50 pounds and occasionally handle boxes weighing up to 75 pounds with assistance.

Responsibilities

Plan and prepare center processing projects based on volunteer registration.
Supervise volunteer shifts, including conducting volunteer training.
Maintain a safe working environment for staff and volunteers and follow food safety guidelines.
Assist food bank agencies visiting the branch with retrieving or loading orders, shopping for available products, posting orders, receiving payments, and forwarding paperwork to the appropriate departments at the main facility.
Operate a forklift to move product.
Help maintain the facility’s health and sanitation standards.
Support the Center’s and Operations Department’s production schedule by meeting output quotas and quality standards.
Load and/or unload Northern Illinois Food Bank vehicles when needed.
Follow food safety standards established by Northern Illinois Food Bank, as outlined by Feeding America and per AIB accreditation, including applicable training.
Perform other related duties and responsibilities as assigned or required.