About The Position

This role is part of Alcon’s Manufacturing function, which designs, produces, and delivers eyecare products to more than 140 countries. The Associate, Production Technical Operations is primarily responsible for setting up, operating, maintaining, and troubleshooting production equipment so products are manufactured safely, efficiently, and in accordance with quality standards and production requirements. The position applies technical knowledge and problem-solving skills to support production operations and team objectives. It involves handling materials and goods, monitoring processes and product quality, maintaining production records, following work instructions, reviewing work orders, supporting resource planning, and adhering to GxP requirements and quality systems. The role contributes to a culture of safety, quality, compliance, continuous improvement, and operational excellence. The position is onsite and works from 6:00 PM to 6:30 AM EST on a rotating three-day/four-day schedule, alternating between three workdays one week and four the next. Sponsorship and relocation are not available.

Requirements

  • High school diploma or equivalent.
  • Fluency in reading, writing, understanding, and communicating in English.
  • Three years of relevant experience.

Nice To Haves

  • Previous machine operator experience in a manufacturing environment is highly preferred.

Responsibilities

  • Apply technical knowledge and problem-solving skills to support production operations and achieve team objectives.
  • Set up, operate, maintain, and troubleshoot production equipment to meet production schedules, quality standards, and operational targets related to volume, cost, and waste reduction.
  • Move, pack, sort, and handle raw materials, components, and finished goods in accordance with established procedures.
  • Monitor production processes and product quality to identify, address, and appropriately disposition nonconforming products or materials.
  • Maintain accurate production records and documentation to support manufacturing performance analysis, compliance, and continuous improvement initiatives.
  • Follow established procedures and work instructions while demonstrating sound judgment, attention to detail, and reliability in daily operations.
  • Review work orders, support resource planning, and monitor manufacturing activities to ensure alignment with production goals and business objectives.
  • Adhere to GxP regulations by following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, supporting quality systems, and completing required training.
  • Support a culture of safety, quality, compliance, and continuous improvement while contributing to operational excellence.
  • Collaborate with teammates to share standard processes and learnings as work evolves.

Benefits

  • Health benefits.
  • Life benefits.
  • Retirement benefits.
  • Flexible time off for exempt associates.
  • Paid time off for hourly associates.
  • Additional benefits.
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