Associate, Production Technical Operations

Alcon Research•Johns Creek, GA

1d•Onsite

About The Position

The Associate, Production Technical Operations (Science/Tech/Engineering Path) works in Alcon’s Manufacturing function, which designs, produces, and delivers eyecare products. The role is primarily responsible for setting up, operating, maintaining, and troubleshooting production equipment to ensure safe and efficient manufacturing in accordance with quality standards and production requirements. It also supports manufacturing operations through production performance monitoring, data analysis, reporting, and continuous improvement initiatives. The associate applies technical knowledge to production technical operations, supports project goals, and contributes to regulatory compliance. All associates must follow GxP regulations and Standard Operating Procedures (SOPs), maintain accurate and complete documentation, ensure rigorous quality control, and complete required training. The position is onsite, Monday through Friday, from 7:00 a.m. to 3:30 p.m. EST. Sponsorship and relocation are not available.

Requirements

High school diploma or equivalent.
Fluency in reading, writing, understanding, and communicating in English.
Three years of relevant experience.

Nice To Haves

Previous machine operator experience in a manufacturing environment.
Advanced Microsoft Excel skills and data analysis.
Experience with Tableau, Power BI, or similar reporting and visualization tools.
Experience supporting NC investigations and CAPA activities.
Strong analytical and problem-solving skills in a manufacturing environment.

Responsibilities

Apply technical knowledge to perform tasks and support project goals within production technical operations.
Set up, operate, maintain, and troubleshoot production equipment to meet specifications, schedules, volume, cost, and wastage targets, and quality standards.
Move, pack, and sort raw materials or finished goods.
Monitor output quality and identify, discard, or re-manufacture faulty products.
Maintain accurate daily production records for manufacturing performance analysis.
Analyze production data and manufacturing metrics to identify trends, performance gaps, and opportunities for operational improvement.
Develop and maintain reports, dashboards, and databases to support manufacturing operations and performance tracking.
Support Nonconformance (NC) investigations and Corrective and Preventive Action (CAPA) activities through data analysis and documentation.
Collaborate with Production, Engineering, and Maintenance teams to evaluate manufacturing performance and implement data-driven solutions.
Review work orders, schedule resources, and monitor manufacturing operations to align with business objectives and drive operational excellence.
Follow GxP regulations and SOPs, maintain accurate and complete documentation, ensure quality control, and complete required training.
Meet individual job requirements and contribute to organizational compliance and continuous improvement.