Associate, Production Technical Operations

Alcon•Johns Creek, GA

1d•Onsite

About The Position

The Associate, Production Technical Operations (Science/Tech/Engineering Path) is part of Alcon’s Manufacturing function. The role sets up, operates, maintains, and troubleshoots production equipment to ensure products are manufactured safely, efficiently, and in accordance with quality standards and production requirements. It also supports manufacturing operations through production performance monitoring, data analysis, reporting, and continuous improvement initiatives. The position involves moving, packing, and sorting raw materials or finished goods; monitoring output quality; keeping accurate production records; and analyzing manufacturing data to identify trends, performance gaps, and opportunities for improvement. The associate develops and maintains reports, dashboards, and databases, supports NC investigations and CAPA activities, and collaborates with Production, Engineering, and Maintenance teams on data-driven solutions. The role also includes reviewing work orders, scheduling resources, and monitoring operations to align with business objectives and promote operational excellence. Associates must comply with regulatory requirements and GxP regulations by following SOPs, maintaining complete and accurate documentation, ensuring quality control, and completing required training. The position is onsite and scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m. EST. Sponsorship and relocation are not available.

Requirements

High school diploma or equivalent.
Fluent ability to read, write, understand, and communicate in English.
Three years of relevant experience.
Previous machine operator experience in a manufacturing environment (preferred).
Advanced Microsoft Excel skills and data analysis (preferred).
Experience with Tableau, Power BI, or similar reporting and visualization tools (preferred).
Experience supporting NC investigations and CAPA activities (preferred).
Strong analytical and problem-solving skills in a manufacturing environment (preferred).

Nice To Haves

Previous machine operator experience in a manufacturing environment.
Advanced Microsoft Excel skills and data analysis.
Experience with Tableau, Power BI, or similar reporting and visualization tools.
Experience supporting NC investigations and CAPA activities.
Strong analytical and problem-solving skills in a manufacturing environment.

Responsibilities

Apply technical knowledge to perform tasks and support project goals within production technical operations.
Set up, operate, maintain, and troubleshoot production equipment to meet specifications, schedules, volume, cost, wastage, and quality targets.
Move, pack, and sort raw materials or finished goods.
Monitor output quality and identify, discard, or arrange re-manufacturing of faulty products.
Maintain accurate daily production records for manufacturing performance analysis.
Analyze production data and manufacturing metrics to identify trends, performance gaps, and opportunities for operational improvement.
Develop and maintain reports, dashboards, and databases to support manufacturing operations and performance tracking.
Support Nonconformance (NC) investigations and Corrective and Preventive Action (CAPA) activities through data analysis and documentation.
Collaborate with Production, Engineering, and Maintenance teams to evaluate manufacturing performance and implement data-driven solutions.
Review work orders, schedule resources, and monitor manufacturing operations to align with business objectives and drive operational excellence.
Follow SOPs and GxP regulations, maintain accurate and complete documentation, ensure rigorous quality control, and complete required training.
Contribute to regulatory compliance and continuous improvement.