Associate, Product Manager
Bank OZK • Little Rock, AR4d
Product Manager Jobs
10,000 jobs found — updated daily
Auto Product Training & Certificate Manager
Servco • Honolulu, HI4dProduct Marketing Manager
Becton Dickinson Medical Devices • San Diego, CA4d • $147,500 - $235,900 • OnsiteProduct Manager
Staritas • Remote, US, 4d • $175,000 - $185,000 • RemoteSenior Product Proposition Manager
Global Payment Holding Company • Denver, CO4dProduct Manager
Toyota • Plano, TX4dTrust & Safety Product Manager
JPMorgan Chase & Co. • New York, NY4d • $133,000 - $215,000Enterprise AI Assistant Product Manager
Abbott Construction • New York, NY4d • $120,000 - $140,000Senior Product Marketing Manager
Cresta • San Francisco, NY4dSenior Product Marketing Manager
Hyro • New York, NY4d • HybridProduct Manager, R&D
Milliman • Brookfield, WI4d • RemoteUAT and Production Validation Manager
Wells Fargo Bank • Des Moines, IA4d • HybridProduct Support Manager, CS
National Council of State Boards of Nursing • Chicago, IL4d • HybridSenior Product Manager
D.R. Horton • Arlington, TX4d • OnsiteSoftware Engineering Manager / Product Owner
LT ZERO Asia Pacific • Centennial, CO4d • $160,000 - $200,000 • HybridSenior Product Manager
Expedia • San Jose, WA4d • $173,000 - $261,500Product Quality & Reliability Engineer
Applied Materials • Austin, CA4dInternational Market Product Manager
Kiss Nail Products • Port Washington, NY4d • $69,000 - $137,000Product Manager
iCapital • Colorado Springs, CO4d • HybridSenior Product Marketing Manager
Cresta • San Francisco, NY4d
Associate, Product Manager
Bank OZK•Little Rock, AR
About The Position
Serves as the primary liaison between business stakeholders and the ServiceNow platform team. The role gathers, documents, analyzes, and validates business requirements and ensures ServiceNow solutions align with organizational objectives, regulatory requirements, and operational needs. It translates requirements into product and platform work, supports Agile delivery, monitors platform outcomes, and coordinates testing and validation.
Requirements
- Bachelor's degree in information technology, business administration, computer science, information systems, or a related field, or equivalent work experience.
- At least three years of experience in product management, business analysis, platform management, technology governance, or a related discipline.
- At least two years of experience supporting or administering ServiceNow products and capabilities.
- Comprehensive knowledge of product management methodologies and Agile practices.
- Comprehensive knowledge of the ServiceNow platform and associated workflows.
- Working knowledge of ITSM, ITOM, ITAM, and CMDB principles.
- General knowledge of the ITIL v4 or v5 framework.
- Ability to establish priorities and manage competing demands across multiple stakeholders.
- Ability to communicate effectively verbally and in writing with technical and non-technical audiences.
- Ability to facilitate meetings, workshops, and presentations.
- Ability to analyze operational data, identify trends, and develop meaningful recommendations.
- Excellent organization, critical thinking, problem-solving, and analytical skills.
- Ability to work effectively and flexibly in a continually changing environment.
- Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.
- Ability to maintain confidentiality.
- Skill in Microsoft Office products, including Word, Excel, PowerPoint, Outlook, Teams, and Visio.
- Ability to operate customary equipment and technology used in a business environment, with or without accommodation.
Nice To Haves
- Professional certification in ServiceNow, ITIL v4, ITIL v5, Agile, Scrum, Product Management, or a related discipline.
- Experience with ServiceNow ITSM, ITAM, ITOM, CMDB, Performance Analytics, or Strategic Portfolio Management.
Responsibilities
- Translate business requirements into epics, user stories, acceptance criteria, and platform enhancements.
- Collaborate with ServiceNow management, developers, and administrators to ensure platform solutions meet business objectives and architectural standards.
- Monitor platform performance, adoption metrics, utilization trends, and customer satisfaction to identify opportunities for optimization.
- Ensure ServiceNow capabilities align with IT governance, operational resilience, asset management, cybersecurity, audit, and regulatory objectives.
- Create process flows, workflow diagrams, gap analyses, knowledge articles, and solution documentation.
- Facilitate backlog grooming, sprint planning, sprint reviews, and retrospectives.
- Coordinate User Acceptance Testing (UAT), defect tracking, and validation activities.
- Regularly exercise discretion and judgment in performing essential job functions.
Benefits
- Generous paid time off (PTO)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Pet insurance
- Special perks and discounts
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Job Search Resources
Career Resources
Build a Resume for Product Manager
The resume builder that gets results.
- Get clear feedback so you look as qualified as you are
- Align your resume with the job to get further in the process, faster
- Take the guesswork out of resume writing
