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Try It Now, FreeProduct Managers are responsible for leading product development and growth strategies. This role requires strong leadership skills, knowledge of market trends and customer needs, and the ability to collaborate effectively with cross-functional teams. Your resume should highlight successful product launches and improvements, as well as data-driven go-to-market strategies and market research experience. Emphasize your ability to drive growth, improve customer satisfaction, and lead cross-functional teams to achieve product goals.
Megan Chen
megan@chen.com
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(233) 771-1466
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linkedin.com/in/megan-chen
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@megan.chen
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Product Manager
Passionate Product Manager with 4 years of experience driving growth and customer satisfaction through successful go-to-market strategies, product development and usability improvements. Developed and launched a new SaaS product, resulting in a 20% increase in monthly recurring revenue; designed feedback loop and product optimization initiatives, yielding 10% increase in customer satisfaction and 15% decrease in churn rate. Proven ability to lead feature rollouts, and product launch events that drive increases in website traffic and trial sign ups.
WORK EXPERIENCE
Product Manager
3/2022 – Present
Radiant Resources
- Led the development and launch of a new SaaS product, resulting in a 20% increase in monthly recurring revenue within the first quarter.
- Implemented a customer feedback loop, resulting in a 10% increase in customer satisfaction ratings and a 15% decrease in churn rate.
- Developed and executed a successful go-to-market strategy, resulting in a 50% increase in website traffic and a 30% increase in trial sign-ups.
Associate Product Manager
3/2020 – 3/2022
Paragon Technologies
- Developed and executed a successful go-to-market strategy for a new product, resulting in a 40% increase in revenue.
- Collaborated with design and engineering teams to improve product usability and user experience, resulting in a 15% increase in customer retention.
- Conducted competitor analysis and industry research to stay ahead of market trends and identify new opportunities for growth.
Product Analyst
3/2019 – 3/2020
Empyrean Enterprises
- Assisted senior product managers in conducting market research, creating product roadmaps, and tracking product performance metrics.
- Collaborated with cross-functional teams to gather customer feedback and implement changes to improve product features.
- Assisted in the planning and execution of product launch events and marketing campaigns.
SKILLS & COMPETENCIES
- Project Management
- Strategic Planning
- Product Launch and Promotion
- Market Research and Analysis
- Product Roadmapping
- Competitor Analysis
- User Experience Design
- User Interface Design
- Data Analysis
- Business Analysis
- Customer Feedback Management
- Cross-Functional Team Management
- Product Performance Tracking
- Product Usability Optimization
- Agile Software Development
- Scrum Methodology
- Kanban Methodology
COURSES / CERTIFICATIONS
Certified Product Manager (CPM)
12/2022
Association of International Product Marketing and Management (AIPMM)
New Product Development Professional Certificate
12/2021
Product Development and Management Association (PDMA)
Product Manager Certification
12/2020
Product School
Education
Bachelor of Science in Product Management
2016 - 2020
Northwestern University
Evanston, IL
- Product Management
- Business
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