Senior Product Proposition Manager

Global Payment Holding Company•Denver, CO

About The Position

The Senior Product Proposition Manager will join Worldpay’s North America Enterprise Product team, translating portfolio strategy into market growth across the United States and Canada while supporting the global needs of North American enterprise customers. The role creates a focal point for market proposition, customer needs, roadmap influence, commercialization, and growth. The manager defines and maintains North America proposition strategy, serves as a senior voice for the market and customers across internal teams, and leads engagement with priority merchants and prospects. They synthesize market, customer, competitor, partner, scheme, and regulatory insights into strategic recommendations, identifying when a shared proposition is appropriate and when local investment or adaptation is needed. The role translates opportunities and customer needs into proposition requirements, business cases, and investment recommendations; influences product roadmaps with portfolio leaders and product owners; and coordinates dependencies across product and partner capabilities. It also owns market-facing proposition readiness for priority capabilities, supporting sales enablement, launch alignment, adoption, and performance review. The manager works across commercial and go-to-market teams, supports strategic customer pursuits, addresses adoption barriers, and recommends growth actions based on performance and market feedback. The position also builds ecosystem relationships, identifies partnership opportunities, represents North America Enterprise Product in customer and industry forums, and connects regional priorities with global teams. Success requires leading through influence in a matrixed organization and establishing clear decisions, ownership, outcomes, and escalation paths.

Requirements

  • Deep experience in payments, financial technology, enterprise commerce, or a comparable regulated technology market.
  • At least 5 years of relevant experience.
  • Strong knowledge of North American payments, including the distinct dynamics of the United States and Canada and the needs of global enterprise merchants.
  • Demonstrated ability to convert market and customer insight into strategy, propositions, investment recommendations, and commercial outcomes.
  • Executive-level communication skills and ability to create clear, decision-ready narratives for senior stakeholders.
  • Commercial acumen, including market assessment, business cases, competitive positioning, pricing considerations, adoption, and growth levers.
  • Ability to lead through influence across Product, Technology, Commercial, Operations, Partnerships, Legal, Risk, and regional or global teams.
  • Comfort operating with ambiguity, establishing accountability, and moving complex cross-functional priorities from insight to action.
  • Customer-facing credibility and ability to represent Worldpay with senior merchants, partners, and industry stakeholders.

Responsibilities

  • Define and maintain a North America proposition strategy reflecting United States and Canadian market requirements and the global needs of North American enterprise customers.
  • Act as a senior voice of the market and customer across Enterprise Product, Commercial, Technology, Operations, and Partnerships.
  • Lead structured engagement with priority merchants and prospects to identify unmet needs, adoption barriers, and growth opportunities.
  • Synthesize market, customer, competitor, partner, scheme, and regulatory insight into strategic choices and recommendations.
  • Determine where a common North America proposition is sufficient and where market-specific localization or investment is required.
  • Translate market opportunities and customer needs into proposition requirements, business cases, and prioritized investment recommendations.
  • Partner with North America portfolio leadership and accountable product owners to influence roadmaps without duplicating feature ownership.
  • Connect dependencies across acquiring, gateways, value-added services, alternative payments, acceptance, and partner capabilities.
  • Ensure North American enterprise customer needs are considered in global product planning and that global capabilities are adapted effectively for the region.
  • Create decision-ready narratives that clarify opportunity, customer value, commercial impact, dependencies, risks, and required ownership.
  • Own market-facing proposition readiness for priority capabilities, including value proposition, target segments, sales enablement, launch alignment, adoption, and performance review.
  • Work with Commercial and Go-to-Market teams to equip client-facing teams with differentiated narratives and qualification guidance.
  • Support strategic pursuits and customer conversations as a proposition subject matter leader.
  • Identify adoption barriers and convene accountable teams to resolve proposition, operational, commercial, or enablement gaps.
  • Monitor proposition performance, customer usage, pipeline influence, and market feedback; recommend optimization and growth actions.
  • Build relationships with networks, schemes, technology partners, public sector stakeholders, transit participants, and other ecosystem organizations.
  • Identify partnership opportunities that accelerate market entry, strengthen differentiation, or close capability gaps.
  • Represent North America Enterprise Product in appropriate customer, partner, and industry forums.
  • Connect Canadian and United States priorities to global teams so customer requirements are addressed consistently across regions.
  • Lead through influence across a matrixed organization, establishing clear decisions, owners, outcomes, and escalation paths.

Benefits

  • Position is eligible for bonus.
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