Senior Manager Healthcare Value Proposition
About The Position
The Senior Manager Healthcare Value Proposition leads the creation, implementation, evaluation, refinement, and advancement of services aligned with Walgreens Health System strategy. The role develops tools and processes to help Walgreens serve and partner with health systems and leads strategic recommendations that address stakeholder expectations for the Healthcare Value Proposition. The position guides development of offerings for Walgreens’ B2B healthcare customers, including their operational and financial design, and reviews and presents business cases to senior management for approval. It works across functions and with customer organizations to create and integrate solutions, monitors progress and outcomes, and keeps project teams accountable for milestones and timelines. The role also develops strategies and actionable goals, advises stakeholders on complex strategic initiatives, may manage a functional-area budget, and is accountable for business goals and objectives. The Senior Manager manages managers, supervisors, and individual contributors; allocates resources; and supports staff training, development, performance, morale, and inclusive team practices. The position requires travel of up to 25% for business purposes.
Requirements
- Bachelor’s degree and at least 4 years of experience in product management, product development, business strategy development, or strategic management consulting; alternatively, a high school diploma/GED and at least 7 years of experience in one or more of those areas.
- Experience with project management, including planning, organizing, and managing resources to complete project goals and objectives.
- Experience using business analytical skills, including facilitating requirements sessions and documenting activity workflows and business requirements.
- Experience identifying operational issues and recommending and implementing strategies to resolve problems.
- Experience collaborating with internal and external resources to develop strategies that meet department goals.
- Experience independently developing ways to accomplish goals, completing objectives, and determining when issues need escalation.
- Experience developing and delivering presentations to different audience levels within an organization.
- Intermediate Microsoft Excel skills.
- Intermediate Microsoft PowerPoint skills.
- Intermediate Microsoft Word skills.
- At least 2 years of experience contributing to workplace financial decisions.
- At least 2 years of direct leadership, indirect leadership, and/or cross-functional team leadership.
- Willingness to travel up to 25% of the time for business purposes, within state and out of state.
Nice To Haves
- Master’s degree or MBA.
- Healthcare industry experience and knowledge of current trends.
- At least 4 years of experience in healthcare operations.
- Experience implementing go-to-market strategies.
Responsibilities
- Lead, implement, and evaluate potential capabilities and services that strengthen the value proposition for Walgreens’ B2B healthcare customers.
- Recommend actions to senior management based on B2B customer needs, market trends, and internal Walgreens assessments.
- Work with senior management to develop and implement department goals, objectives, and systems aligned with organizational strategy.
- Lead the design and implementation of new offerings, including determining operational and financial design elements.
- Review business cases for recommended offerings and present them to senior management for approval.
- Collaborate cross-functionally and with B2B customer organizations to create, refine, and integrate solutions.
- Share information and improve cross-departmental processes in collaboration with direct reports, peers, management, customers, and vendors.
- Develop approaches for monitoring and measuring the success of new value proposition offerings.
- Participate in broad and complex business development programs and keep project teams accountable for milestones and timelines.
- Prepare and deliver presentations, updates, and reports to senior management on program and initiative progress.
- Develop strategies and cross-functional actionable goals for the area of responsibility.
- Serve as a subject matter advisor, help resolve highly complex problems, and provide actionable recommendations on strategic initiatives.
- May develop a functional-area budget and remain accountable for the budget and business goals and objectives.
- Manage managers, supervisors, and individual contributors; allocate resources to meet operating objectives.
- Ensure ongoing training and development of direct reports; mentor staff through onboarding, communication, training, development, and performance management.
- Maintain employee morale and motivation, ensure appropriate staffing and competencies, and foster a diverse and inclusive workplace.
Benefits
- Benefits information is available at jobs.walgreens.com/benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
