Senior Product Proposition Manager

Global Payments Inc.•Cincinnati, OH

About The Position

The Senior Product Proposition Manager joins the North America Enterprise Product team to translate portfolio strategy into market growth across the United States and Canada while supporting the global needs of North American enterprise customers. The role creates a focal point for market proposition, customer needs, roadmap influence, commercialization, and growth. The manager defines North America proposition strategy, represents market and customer needs across internal teams, and converts market, customer, competitor, partner, scheme, and regulatory insight into strategic recommendations. The role translates opportunities into proposition requirements, business cases, and investment recommendations, influencing product roadmaps and connecting dependencies across product and partner capabilities. The manager owns market-facing proposition readiness for priority capabilities, working with Commercial and Go-to-Market teams on value propositions, sales enablement, launch alignment, adoption, and performance review. The role also supports strategic pursuits, addresses adoption barriers, identifies partnership opportunities, represents the team in customer and industry forums, and connects regional priorities with global teams. Success requires leading through influence across a matrixed organization.

Requirements

Deep experience in payments, financial technology, enterprise commerce, or a comparable regulated technology market.
At least 5 years of relevant experience.
Strong knowledge of North American payments, including the distinct dynamics of the United States and Canada and the needs of global enterprise merchants.
Demonstrated ability to convert market and customer insight into strategy, propositions, investment recommendations, and commercial outcomes.
Executive-level communication skills and ability to create clear, decision-ready narratives for senior stakeholders.
Commercial acumen, including market assessment, business cases, competitive positioning, pricing considerations, adoption, and growth levers.
Ability to lead through influence across Product, Technology, Commercial, Operations, Partnerships, Legal, Risk, and regional or global teams.
Comfort operating with ambiguity, establishing accountability, and moving complex cross-functional priorities from insight to action.
Customer-facing credibility and ability to represent Worldpay with senior merchants, partners, and industry stakeholders.

Responsibilities

Define and maintain a North America proposition strategy that reflects the distinct requirements of the United States and Canada and the global needs of North American enterprise customers.
Represent the voice of the market and customer across Enterprise Product, Commercial, Technology, Operations, and Partnerships.
Engage priority merchants and prospects to identify unmet needs, adoption barriers, and growth opportunities.
Synthesize market, customer, competitor, partner, scheme, and regulatory insight into strategic choices and recommendations.
Identify where a common North America proposition is sufficient and where market-specific localization or investment is needed.
Translate market opportunities and customer needs into proposition requirements, business cases, and prioritized investment recommendations.
Influence roadmaps with North America portfolio leadership and accountable product owners without duplicating feature ownership.
Connect dependencies across acquiring, gateways, value-added services, alternative payments, acceptance, and partner capabilities.
Ensure North American enterprise customer needs are considered in global product planning and that global capabilities are effectively adapted for the region.
Create decision-ready narratives that clarify opportunity, customer value, commercial impact, dependencies, risks, and required ownership.
Own market-facing proposition readiness for priority capabilities, including value proposition, target segments, sales enablement, launch alignment, adoption, and performance review.
Work with Commercial and Go-to-Market teams to equip client-facing teams with differentiated narratives and qualification guidance.
Support strategic pursuits and customer conversations as a proposition subject matter leader.
Identify adoption barriers and convene accountable teams to resolve proposition, operational, commercial, or enablement gaps.
Monitor proposition performance, customer usage, pipeline influence, and market feedback; recommend optimization and growth actions.
Build relationships with networks, schemes, technology partners, public sector stakeholders, transit participants, and other ecosystem organizations.
Identify partnership opportunities that accelerate market entry, strengthen differentiation, or close capability gaps.
Represent North America Enterprise Product in appropriate customer, partner, and industry forums.
Connect Canadian and United States priorities to global teams so customer requirements are addressed consistently across regions.
Lead through influence across a matrixed organization, establishing clear decisions, owners, outcomes, and escalation paths.