Senior Manager Healthcare Value Proposition

Walgreens•Deerfield, IL

About The Position

The Senior Manager Healthcare Value Proposition leads the implementation, evaluation, refinement, advancement, and creation of services aligned with Walgreens Health System strategy. The role develops tools and processes to help Walgreens serve and partner with health systems and leads strategic recommendations that support stakeholder expectations for the Healthcare Value Proposition. The position evaluates potential capabilities and services for Walgreens B2B healthcare customers, makes recommendations to senior management based on customer needs, market trends, and internal assessments, and works with senior management to develop and implement department goals, objectives, and systems. It leads the design and implementation of new offerings, including operational and financial design, reviews business cases, and presents recommendations to senior management for approval. The Senior Manager collaborates across functions and with B2B customer organizations to create and integrate solutions; establishes ways to monitor and measure offering success; and participates in complex business development programs. The role keeps project teams accountable for milestones and timelines and prepares presentations, updates, and reports for senior management. It develops strategies and actionable goals, serves as a subject matter advisor, and advises stakeholders on strategic initiatives. The position may develop and is accountable for the functional area's budget and business objectives. The role manages managers, supervisors, and individual contributors; allocates resources; and supports staff training, development, performance management, morale, motivation, staffing, and an inclusive workplace. The position requires travel up to 25% for business purposes, within and outside the state.

Requirements

Bachelor's degree and at least 4 years of experience in product management, product development, business strategy development, or at least 4 years of experience in strategic management consulting; OR High School Diploma/GED and at least 7 years of experience in one or more of those areas.
Experience with project management, including planning, organizing, and managing resources to complete project goals and objectives.
Experience using business analytical skills, including facilitating requirements sessions and documenting activity workflows and business requirements.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Experience collaborating with internal and external resources to develop strategies that meet department goals.
Experience independently developing ways to accomplish goals, completing objectives, and determining when issues should be escalated.
Experience developing and delivering presentations to different audience levels within an organization.
Intermediate Microsoft Excel skills.
Intermediate Microsoft PowerPoint skills.
Intermediate Microsoft Word skills.
At least 2 years of experience contributing to financial decisions in the workplace.
At least 2 years of direct leadership, indirect leadership, and/or cross-functional team leadership.
Willingness to travel up to 25% of the time for business purposes, within and outside the state.

Nice To Haves

Master's degree or MBA.
Experience in the healthcare industry and knowledge of current trends.
At least 4 years of experience in healthcare operations.
Experience implementing go-to-market strategies.

Responsibilities

Lead, implement, evaluate, refine, advance, and create services aligned with Walgreens Health System strategy.
Develop tools and processes to help Walgreens better serve and partner with health systems.
Evaluate potential capabilities and services that could strengthen the value proposition for Walgreens B2B healthcare customers.
Recommend actions to senior management based on B2B customer needs, market trends, and internal Walgreens assessments.
Work with senior management to develop and implement department goals, objectives, and systems aligned with organizational strategy.
Lead the design and implementation of new offerings, including determining operational and financial design elements.
Review business cases for recommended offerings and present them to senior management to secure approvals.
Collaborate across functions and with B2B customer organizations to create, refine, and integrate solutions and co-developed offerings.
Interact with direct reports, management peers, customers, and vendors to share information and improve cross-departmental processes.
Develop approaches for monitoring and measuring the success of new value proposition offerings.
Participate in broad and complex business development programs.
Keep project teams accountable for achieving critical milestones and timelines.
Prepare and deliver presentations, updates, and reports to senior management on program and initiative progress.
Develop strategies and cross-functional actionable goals for the area of responsibility.
Act as a subject matter advisor and help resolve highly complex problems and meet schedules.
Advise stakeholders and make actionable recommendations on strategic initiatives in the area of expertise.
May develop the functional area's budget; be accountable for the budget and delivery against business goals and objectives.
Manage managers, supervisors, and individual contributors, and allocate resources to meet operating objectives.
Ensure ongoing training and development of direct reports; mentor staff through onboarding, communication, training, development, and performance management.
Maintain employee morale and motivation, ensure appropriate staffing and competencies, and foster a diverse and inclusive workplace.