Process Improvement Manager Jobs

About The Position

Requirements

• Degree or equivalent experience, and typically has 9+ years of relative professional experience and 1+ years of supervisory and/or management experience
• Proven experience leading Lean Manufacturing, Continuous Improvement, Operational Excellence, or Business Process Improvement initiatives
• Experience managing and developing teams in a business, operations, distribution, manufacturing, logistics, or supply chain environment
• Demonstrated expertise applying Lean methodologies, Kaizen facilitation, value stream mapping, process optimization, and structured problem-solving techniques
• Experience influencing cross-functional stakeholders and driving enterprise-wide change initiatives
• Strong business acumen with the ability to balance operational improvement objectives with customer and business needs
• Ability to manage multiple strategic initiatives simultaneously while delivering measurable results

Nice To Haves

• Lean Manufacturing, Lean Practitioner, Lean Leader, Six Sigma Green Belt, Black Belt, or equivalent certification
• Experience within the pharmaceutical, healthcare, life sciences, medical products, healthcare distribution, or pharmaceutical distribution industries
• Experience in warehousing, fulfillment, distribution center operations, supply chain, third-party logistics (3PL), or manufacturing operations
• Experience supporting strategic customer-facing initiatives and partnering directly with external clients
• Strong analytical and financial acumen with the ability to connect process improvements to business outcomes
• Experience working with senior leaders and influencing decisions in complex organizations
• Excellent communication and executive-level presentation skills
• Industrial engineering or operations engineering experience is a plus
• Demonstrated success improving service, quality, productivity, cost, and customer satisfaction metrics

Responsibilities

• Champion a culture of Operational Excellence and continuous improvement across the organization
• Lead enterprise-wide Lean initiatives, Kaizen events, and value stream improvement efforts that drive measurable business outcomes
• Identify, prioritize, and execute strategic process improvement projects aligned to operational and financial objectives
• Establish, standardize, and monitor KPIs that support productivity, quality, service, and cost improvement goals
• Partner with business leaders to align continuous improvement strategies with organizational priorities
• Develop and maintain operational policies, procedures, and best practices that support scalable growth
• Analyze business performance and operational trends to proactively identify opportunities for optimization and risk reduction
• Lead complex process redesign initiatives focused on improving efficiency, reducing waste, enhancing service delivery, and strengthening customer satisfaction
• Utilize Lean Manufacturing principles, value stream mapping, root cause analysis, and structured problem-solving methodologies to deliver sustainable improvements
• Facilitate cross-functional workshops and Kaizen events to accelerate operational performance improvements
• Evaluate current business processes and recommend innovative solutions that enhance operational effectiveness
• Serve as a trusted advisor to internal stakeholders and strategic client partners
• Collaborate closely with account management, client services, operations, transportation, procurement, quality, regulatory, and customer service teams to deliver business results
• Support key client initiatives by identifying opportunities to improve operational performance, service delivery, and customer experience
• Influence stakeholders at all levels through clear communication, data-driven recommendations, and strong business acumen
• Lead, mentor, and develop a small team of continuous improvement professionals
• Foster a culture of accountability, collaboration, innovation, and continuous learning
• Build organizational Lean capabilities by coaching team members and business partners on Lean principles and methodologies
• Guide project prioritization and resource allocation to maximize impact across the business

Benefits

• competitive compensation package
• Total Rewards
• annual bonus
• long-term incentive opportunities