Business Process Improvement Manager

Saab • Quincy, MA

22h • $132,000 - $171,600

About The Position

The Business Process Improvement Manager designs, defines, and implements systematic approaches to optimize processes and achieve more efficient results. The role plans and implements process improvement initiatives, such as Lean or Six Sigma; evaluates existing processes; and facilitates cross-functional project teams. It develops metrics, collects and analyzes data to identify root causes and improvement opportunities, measures performance against requirements, and aligns improvements to performance shortfalls. The position also provides consultation on process re-engineering, may deliver presentations and training, surveys best practices, communicates team progress, and performs cost-benefit analyses.

For Program Management, the role supports ongoing review and improvement of processes and documentation, develops standardized templates and resources, and builds and maintains a centralized PM portal. It partners with the Engineering Excellence organization to align engineering processes with Program Management frameworks, supports audit preparation, and conducts gap analysis with the Talent team to recommend training and program management certifications. In partnership with Learning & Development, it develops and delivers PM Evaluation, PM Bootcamp, and PM Lunch & Learn training. The manager also serves as a Non-Advocate Review subject matter expert for program gate reviews and supports Power BI dashboard generation and data analytics projects.

Applicants must be U.S. citizens. Selected applicants may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Candidates must pass a pre-employment drug screen.

Requirements

• Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field.
• More than 10 years of experience in program or project management.
• At least 3 years of experience in a training or instructional role.
• Expertise in program management methodologies such as Agile, Waterfall, Line of Balance, and Subcontracts.
• Excellent communication and interpersonal skills to build rapport with learners.
• Analytical skills to assess training needs and evaluate program effectiveness.
• Passion for coaching, adaptability to different learning styles, and commitment to fostering professional development.
• Must be a U.S. citizen.
• Must pass a pre-employment drug screen; selected applicants may need to meet eligibility requirements for access to classified information.

Nice To Haves

• Master’s degree or relevant certifications, such as PMP, PgMP, or Agile Certified Practitioner.
• Strong presentation and facilitation skills, with the ability to engage diverse audiences.
• Proficiency in instructional design and e-learning platforms.
• Familiarity with MS Excel, Power BI, MS Project, Jira, or Asana.

Responsibilities

• Review and continuously improve Program Management processes and documentation for consistency, efficiency, and compliance with industry standards and Saab Inc. policies.
• Create and maintain standardized templates, checklists, and process documentation, ensuring consistent use and satisfaction of audit requirements.
• Build and maintain a centralized PM portal containing process documentation, best practices, industry articles, training materials, tools, and templates.
• Partner with the Engineering Excellence organization to align engineering processes with Program Management frameworks.
• Assist Program Managers in preparing for internal and external audits related to Saab Inc. programs.
• Conduct gap analysis with the Talent team in support of Strategic Workforce Planning and recommend training and program management certifications.
• Develop and deliver PM Evaluation, PM Bootcamp, and PM Lunch & Learn in partnership with Learning & Development.
• Serve as a Non-Advocate Review subject matter expert for program gate reviews.
• Support Power BI dashboard generation and data analytics projects.
• Plan and implement process improvement initiatives, evaluate processes, develop metrics, analyze root causes, measure performance, communicate progress, and perform cost-benefit analyses.

Benefits

• Medical, vision, and dental insurance for employees and dependents.
• Generous paid time off, including 8 designated holidays.
• 401(k) with employer contributions.
• Tuition assistance and student loan assistance.
• Wellness and employee assistance resources.
• Employee stock purchase opportunities.
• Short-term and long-term disability coverage.
• Professional growth opportunities, competitive wages, work-life balance, and a business casual atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior