Business Process Improvement Manager

Saab•Quincy, NY

About The Position

The Business Process Improvement Manager designs, defines, and implements systematic approaches to optimize processes and achieve more efficient results. The role plans and implements process improvement initiatives, diagrams and evaluates existing processes, leads cross-functional project teams, develops process metrics, identifies root causes of problems, and measures performance against requirements. It aligns improvement efforts with performance shortfalls, advises on re-engineering techniques to improve process performance and product quality, and may deliver presentations and training on measurement, analysis, improvement, and control. The role also surveys best practices, communicates team progress, and performs cost-benefit analyses. At Saab, the position supports continuous improvement of Program Management processes and documentation, develops standardized templates and tools, and builds and maintains a centralized PM portal. It partners with the Engineering Excellence organization to align engineering and Program Management processes, supports audit preparation, and conducts gap analyses with the Talent team to inform workforce planning, training, and certification recommendations. The manager also develops and delivers PM organizational training, serves as a Non-Advocate Review subject matter expert for program gate reviews, and supports Power BI dashboards and data analytics projects. The compensation range is $132,000–$171,600. Candidates must be U.S. citizens and may be subject to a government security investigation and eligibility requirements for access to classified information. Employment is contingent on passing a pre-employment drug screen.

Requirements

Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field.
More than 10 years of experience in program or project management.
At least 3 years of experience in a training or instructional role.
Expertise in program management methodologies such as Agile, Waterfall, Line of Balance, and Subcontracts.
Excellent communication and interpersonal skills, including the ability to build rapport with learners.
Analytical skills to assess training needs and evaluate program effectiveness.
Ability to coach, adapt to different learning styles, and support professional development.
Must be a U.S. citizen.
Must pass a pre-employment drug screen; selected applicants may be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Nice To Haves

Master’s degree or relevant certifications such as PMP, PgMP, or Agile Certified Practitioner.
Strong presentation and facilitation skills and the ability to engage diverse audiences.
Proficiency in instructional design and e-learning platforms.
Familiarity with MS Excel, Power BI, MS Project, Jira, or Asana.

Responsibilities

Review and continuously improve Program Management processes and documentation for consistency, efficiency, and compliance with industry standards and Saab Inc. policies.
Develop and maintain standardized templates, checklists, and process documentation for project management activities; promote consistent use and meet audit requirements.
Build and maintain a centralized PM portal containing process documentation, best practices, industry articles, training materials, tools, and templates.
Partner with the Engineering Excellence organization to align engineering processes with Program Management frameworks.
Assist Program Managers with preparation for internal and external audits related to Saab Inc. programs.
Conduct gap analyses with the Talent team in support of Strategic Workforce Planning and recommend training and Program Management certifications.
Develop and deliver Program Management organizational training, including PM Evaluation, PM Bootcamp, and PM Lunch & Learn, in partnership with Learning & Development.
Serve as a Non-Advocate Review subject matter expert for program gate reviews.
Support Power BI dashboard generation and data analytics projects.
Plan and implement process improvement initiatives, including approaches such as Lean or Six Sigma.
Diagram and evaluate existing processes; lead and facilitate cross-functional project teams.
Develop process metrics, identify root causes, measure performance against requirements, and align improvement efforts to performance shortfalls.
Advise on re-engineering techniques to improve process performance and product quality.
Survey and analyze best practices, communicate team progress, and perform cost-benefit analyses.