Practice Administrator Jobs

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About The Position

This is a full-time position at Internal Medicine Associates of the Grand Valley. The role involves processing calls, interviewing patients to gather necessary information, scheduling appointments, verifying insurance and payment eligibility, and managing payments. The representative will also complete administrative tasks as assigned by the Practice Administrator.

Requirements

  • High school diploma or equivalent
  • Minimum of one (1) year of customer service experience
  • Training in a medical practice preferred

Responsibilities

  • Processes incoming and outgoing calls efficiently and politely.
  • Interviews patient or representative to obtain and record patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
  • Schedules appointments and records all information in patient charts.
  • Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
  • Receives, posts, and tracks all payments on accounts and collects initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
  • Completes administrative functions for the clinic as assigned by the Practice Administrator.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • Free Parking
  • Paid time off
  • Education assistance
  • 403(b) with employer matching
  • Wellness Program
  • Additional benefits based on employment status

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