Practice Administrator - Critical Care - Adventist Health White Memorial

Vituity • Los Angeles, CA

1d • $27 - $34 • Onsite

About The Position

The Practice Administrator provides direct business operations support to medical directors, site physician partners, advanced providers, and scribe employees when applicable. The role serves as the operational administrator for site Vituity leadership and as the practice’s interface with the hospital and community, supporting the provider team and site management in meeting contract expectations and maintaining effective practice operations. The position is based at Adventist Health White Memorial in Los Angeles, California.

Requirements

• Two to three years of experience in an office or healthcare setting.
• Intermediate to advanced skills in MS Excel, Word, PowerPoint, and Outlook.
• Strong consultation skills and ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to work independently, stay motivated, and meet deadlines.
• Effective verbal and written communication skills.
• Ability to create a positive environment, understand client and customer relationships, and promote Vituity’s positive image.
• Ability to understand and apply information management principles, interpret data analysis, and use continuous quality improvement tools and methodologies.
• Flexibility, cooperation, and willingness to participate in cross-organizational performance improvement activities.
• Proficiency using office equipment and automated systems, applications, and software.
• Ability to establish and maintain effective working relationships.
• Ability to read, understand, and communicate in English sufficiently to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resources, Finance, and Executive groups.

Nice To Haves

• Associate or Bachelor’s degree in Business Administration, Human Resources, or a related field is strongly preferred.
• Experience working in the healthcare field is preferred.
• Knowledge of healthcare and medical terminology is preferred.
• Knowledge of general Human Resources principles is preferred.
• Knowledge of Federal, State, and County Agencies that regulate the healthcare industry is preferred.

Responsibilities

• Serve as operational administrator for site Vituity leadership and as the practice’s interface with the hospital and community.
• Act as the front-line liaison for the provider team with hospital executives, nursing leadership and staff, and Vituity support teams.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Support site financial operations, including contract stipends, expense reimbursements, and payroll timecards.
• Serve as the super user for Vituity software applications and a point person for hospital software and hardware systems.
• Support providers involved in criminal or civil disputes, including receiving and routing subpoenas, scheduling depositions and trial testimony, developing a provider fee schedule, and involving the malpractice carrier as appropriate.
• Manage office operations, including meetings, office systems, supplies, site events, and customer service.
• As applicable, support daily patient census activities and attend multidisciplinary rounds.
• As applicable, manage clinical schedules to ensure adequate coverage and avoid disruption to patient care.
• Collect, track, and analyze site financial and operational data.
• Manage site operational programs as needed, including operations meetings, patient experience, quality and performance improvement, advanced provider and scribe programs, and student or resident rotations.
• Ensure recruiting and onboarding are completed for new providers and employees, locums, reservists, residents, and students.
• Ensure licensed providers complete recredentialing on time and meet licensing, certification, and credential requirements of Vituity and the hospital Medical Staff Office.
• Ensure site partners and employees comply with Vituity and hospital programs and required training or requests.
• Serve as the point person for Vituity People Operations matters, including maintaining an accurate site roster and supporting compliance with employment law and Vituity policies.
• Develop and maintain site orientation checklists and manuals.
• Collaborate with the Medical Director and Site Management Team to develop and maintain site practice policies and procedures.
• As applicable, submit medical records and data to Revenue Cycle Management on time and ensure appropriate charge capture in the designated system; send notices and follow up as appropriate.
• Ensure billing and documentation compliance by completing site WIP/TAD lists, answering routine provider questions, and scheduling, hosting, or participating in monthly meetings with the Revenue Cycle Management billing team.
• Ensure completion of mandated forms and requests, including death certificates, physician office requests, state-specific Workers Compensation and Motor Vehicle Department reporting, and pharmacy requests.

Benefits

• Superior health plan options
• Dental, vision, HSA/FSA, life and AD&D coverage
• 401(k) retirement savings plan with a $1.20 match for every dollar up to 6%, plus discretionary profit-sharing contributions; eligible January following 18 months of service
• Generous paid time off starting at 3–4 weeks annually
• Student loan refinancing discounts
• Professional and Career Development Program
• Employee Assistance Program (EAP) and travel assistance
• Wellness program
• Annual corporate Success Sharing bonus program based on company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed