Practice Administrator - Hospital Medicine - Natividad Medical Center

Vituity • Salinas, CA

6d • $27 - $34 • Onsite

About The Position

The Practice Administrator provides direct business operations support to medical directors, site physician partners, advanced providers, and scribe employees. The administrator serves as the operational lead for site Vituity leadership and as the practice’s interface with the hospital and community, including acting as a front-line liaison with hospital executives, nursing leadership and staff, and Vituity support teams.

The role supports site leadership in meeting contract expectations and manages or coordinates site financial, administrative, staffing, compliance, scheduling, clinical operations, and revenue-cycle activities. It also supports operational programs, provider and employee onboarding, credentialing, office management, and practice policies and procedures. Duties vary as applicable to the specific practice line and site.

Requirements

• Two to three years of experience in an office or healthcare setting.
• Intermediate to advanced skills in MS Excel, Word, PowerPoint, and Outlook.
• Strong consultation skills and ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to work independently, stay motivated, and meet deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Ability to create a positive environment, understand client and customer relationships, and promote Vituity’s positive image.
• Ability to understand and apply information management principles, data analysis and interpretation, and continuous quality improvement tools and methodologies.
• Ability to remain flexible, cooperate, and participate in cross-organizational performance improvement activities.
• Ability to use office equipment and automated systems, applications, and software at an acceptable level of proficiency.
• Ability to establish and maintain effective working relationships required by the position.
• Ability to read, understand, and communicate in English sufficiently to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resources, Finance, and Executive groups.

Nice To Haves

• Associate or Bachelor’s degree in Business Administration, Human Resources, or a related field is strongly preferred.
• Experience working in healthcare is preferred.
• Knowledge of healthcare and medical terminology is preferred.
• Knowledge of general Human Resources principles is preferred.
• Knowledge of Federal, State, and County agencies that regulate the healthcare industry is preferred.

Responsibilities

• Serve as operational administrator for site Vituity leadership and as the practice’s interface with the hospital and community.
• Act as front-line liaison for the provider team with hospital C-suite, nursing leadership and staff, and Vituity support teams.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Support site financial operations, including contract stipends, expense reimbursements, and site payroll timecards.
• Serve as super user for Vituity software applications and point person for hospital software and hardware systems.
• When applicable, support providers involved in criminal or civil disputes by receiving and routing subpoenas, scheduling depositions and trial testimony, developing a provider fee schedule, and involving the malpractice carrier as appropriate.
• Manage office operations, including meetings, office systems, supplies, site events, and customer service.
• When applicable, facilitate daily patient census activities and attend multidisciplinary rounds.
• When applicable, manage clinical schedules to ensure adequate coverage and prevent disruption to patient care.
• Collect, track, and analyze site financial and operational data.
• Manage site operational programs as needed, including operations meetings, patient experience, quality and performance improvement, advanced provider and/or scribe programs, and student or resident rotations.
• Ensure recruiting and onboarding are completed for new providers and employees, locums, reservists, residents, and students, as applicable.
• Ensure licensed providers complete recredentialing on time and maintain the licenses, certificates, and credentials required by Vituity and the hospital Medical Staff Office.
• Ensure site partners and employees comply with Vituity and hospital programs, mandated training, and other requests.
• Serve as the point person for Vituity People Operations (Human Resources), maintaining an accurate site roster and supporting compliance with employment law and Vituity policies.
• Develop and maintain site orientation checklists and manuals.
• Collaborate with the Medical Director and Site Management Team to develop and maintain site practice policies and procedures.
• When applicable, ensure medical records and data are submitted to Revenue Cycle Management on time and ensure appropriate charge capture in the designated system; send notices and follow up as appropriate.
• Support billing and documentation compliance by completing site WIP/TAD lists, answering routine provider questions, and scheduling, hosting, or participating in monthly meetings with the Revenue Cycle Management billing team.
• Ensure required forms and requests are completed, including death certificates, physician office requests, state-specific workers’ compensation and motor vehicle department reporting, and pharmacy requests.

Benefits

• Superior health plan options.
• Dental, vision, HSA/FSA, life, and AD&D coverage.
• 401(k) retirement savings plan with a $1.20 match for every dollar contributed up to 6%, plus discretionary profit-sharing contributions; eligible January following 18 months of service.
• Generous paid time off starting at 3–4 weeks annually.
• Student loan refinancing discounts.
• Professional and career development program.
• Employee assistance program (EAP) and travel assistance.
• Wellness program.
• Annual corporate Success Sharing bonus program based on company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed