Global Security Operations Center (GSOC) Operator - Part Time
The Home Depot • Atlanta, GA1d • Onsite
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Global Security Operations Center (GSOC) Operator - Part Time
The Home Depot•Atlanta, GA
•Onsite
About The Position
The Global Security Operations Center Operator monitors the security and safety of associates and facilities. This role serves as the first contact for emergencies related to national crises that affect the company and facilities, security at facilities and residences, international travelers, and ex-pats. The Control Room Operator uses innovative thinking, analytical skills, and subject matter expertise to handle multiple emergencies and time constraining issues. The schedule for this role is Saturday and Sunday, 2P to 10P.
Requirements
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- 1+ years of demonstrated experience working in the security control room, security operations environment, and 911 dispatch experience.
- 1+ years in the security industry, customer service, or related role
- 3+ years working with advanced Microsoft Office /Windows applications
- Excellent interpersonal skills with a focus on customer service
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Nice To Haves
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
- Excellent written and verbal communication skills
Responsibilities
- Coordinate activities such as Emergency Response / 911 Calls, Executive Evacuation, Staff Evacuation, and Alarm Response; implement contingency plans when needed
- Actively monitor advanced security systems for activities such as national events, weather, news, and traffic.
- Communicate and report events to the appropriate point of contact and affected parties
- Perform day-to-day global security operations such as monitoring all corporate, residential, and other facilities-supports and assists investigative teams in data analysis, logistics support, report preparation, and vehicle tracking
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
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