Operations Manager Jobs

About The Position

Requirements

• Three (3) years of experience in office and staff management.
• Experience-based knowledge of compliance and human resources functions.
• Staff supervisory experience.
• Strong Microsoft Office skills: Excel, Word, Outlook, and PowerPoint.
• Superior writing, editing, and proofreading skills.
• Budget, purchasing, or similar cost-efficient decision-making skills.
• Strong organizational, interpersonal, and communication skills.
• Collaborative, proactive, and approachable leadership style with a strong desire to manage and develop team members and maintain a positive and high-performing sales office environment.
• Ability to multi-task and accurately meet deadlines in a demanding environment.
• Quick learner with an interest in software and technology.
• Excellent attention to detail.
• Reliable, punctual, takes pride in owning responsibilities, contributes to a team, and leads by example.

Nice To Haves

• Real estate brokerage, legal, finance, and property management background preferred.
• Event planning experience preferred.
• Bachelor’s degree or equivalent professional education in a relevant field preferred.

Responsibilities

• Provide office and compliance management support to the office including Brokerage/Transactional, People/Staff, Local Management, Administrative, and Event Planning responsibilities.
• Prioritize and monitor workflows, solving issues and escalating to corporate departments when necessary.
• Hire, train, develop, and manage staff.
• Aid in the provision of a ‘concierge’ level of service to brokers.
• Onboard all classifications of personnel, including both employee and brokers, and care for ongoing employee and broker experiences.
• Assist sales management in the preparation of reports, local sales contests, and other similar projects as necessary.
• Collaborate with sales management to effectively communicate and implement initiatives, policies, and procedures across departments and between offices.
• Manage facilities and coordinate logistics for office needs, including space planning, moves, remodels, and reorganizations, while serving as the primary liaison with Property Management.
• Plan and coordinate office events throughout the year, including the New Year's kickoff, broker recognition events, external and in-office social events (such as summer and holiday parties), and charitable events.
• Work collaboratively with offices and departments across the division and firmwide.
• May perform other duties as assigned.

Benefits

• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) retirement plan with employer matching contributions
• Life and disability insurance
• Employee Assistance Program (EAP) and wellness resources