Restaurant & Operations Manager

Dave & Buster's Inc.•Wayne, NJ

13d•$65,876 - $77,502

About The Position

The Restaurant & Operations Manager provides overall leadership, supervision, and direction for strategic initiatives and operating standards to positively impact business results and exceed the guest experience. This role oversees all aspects of the business, from minor details to the big picture, in a fast-paced restaurant and entertainment environment. The manager is expected to lead team members, improve guest experiences, and work an average of 50 hours per week, including walking approximately five miles per shift.

Requirements

Must be at least 21 years of age.
At least 2 years of restaurant or hospitality experience.
Proficiency in managing cost of goods sold and labor.
Ability to lead a team in creating a memorable guest experience.
Demonstrated leadership capabilities.
Ability to work weekends, nights, and holidays.
Comfort working in a fast-paced, noisy environment with distracting conditions.
Ability to handle 100K days and work an average of 50 hours per week.

Responsibilities

Develop and lead hourly team members to exceed guest expectations.
Demonstrate proactive leadership through personal interactions that support positive staff and guest experiences.
Work with guest-service-focused team members on recruiting, hiring, coaching, training, and continued professional development.
Live the company’s core values and lead others to do the same.
Collaborate with the management team to achieve high-quality, timely results.
Oversee business operations and operating standards, including cost of goods sold and labor management.

Benefits

Competitive salary.
Quarterly bonus program.
Health, dental, vision, and long- and short-term disability coverage.
Employee Assistance Program.
Buster’s Legacy Fund, which supports team members during difficult times.
401(k) matching plan.
Free food.
Free gameplay.
Multiple managers per shift as part of a large leadership team.
Career growth opportunities across Dave & Buster’s and Main Event Entertainment.