Restaurant Operations Manager

Dave & Buster's Inc.•Beaumont, TX

20h•$57,443 - $67,581

About The Position

The Restaurant & Operations Manager provides overall leadership, supervision, and direction for strategic initiatives and operating standards to positively impact business results and exceed the guest experience. This role oversees all aspects of the business, from minor details to the big picture, in a fast-paced, multi-faceted restaurant and entertainment environment. The manager leads and develops team members, helps create memorable guest experiences, and works with the management team to achieve high-quality, timely results. The role involves an average 50-hour work week, walking approximately five miles per shift, and the ability to handle busy days described as reaching 100K.

Requirements

Must be at least 21 years of age.
At least 2 years of restaurant or hospitality experience.
Proficiency in managing cost of goods sold and labor.
Ability to lead a team in creating a memorable guest experience.
Demonstrated leadership capabilities.
Ability to work weekends, nights, and holidays.
Comfort working in a fast-paced, noisy environment with distracting conditions.
Able to handle busy days, walk approximately five miles per shift, and work an average of 50 hours per week.

Responsibilities

Develop and lead hourly team members to exceed guest expectations.
Demonstrate proactive leadership by ensuring positive staff and guest experiences through personal interactions.
Recruit, hire, coach, train, and support the continued professional development of guest-service-focused team members.
Lead by example in living the company’s core values and encourage others to do so.
Collaborate with the management team to achieve high-quality and timely results.
Oversee business operations and operating standards, including managing cost of goods sold and labor.