Warehouse Operations Manager - 1st Shift

GXO Logistics•Auburn Hills, MI

10d

About The Position

The Warehouse Operations Manager oversees key areas of warehouse operations to keep them running smoothly, ensuring an engaged workforce, customer loyalty, efficient operations, and adherence to GXO’s values. The role is scheduled for first shift, Monday through Friday, from 6:00 a.m. to 3:00 p.m., with flexibility to work planned and unplanned overtime, which may include weekends. The manager communicates with customers, vendors, and team members to meet customer commitments; maintains quality objectives; guides supervisors on personnel, quality, and safety; and hires, trains, develops, and appraises staff. The position also recommends operational improvements, coordinates equipment maintenance, ensures records and reports are completed appropriately and on time, and enforces safe work practices and applicable OSHA and other standards. The position requires the ability to lift objects of various shapes, sizes, and weights; stand, sit, or walk for extended periods; reach, bend, climb, push, pull, twist, squat, and kneel; and tolerate hot or cold warehouse environments.

Requirements

At least 4 years of relevant work experience.
Experience with Microsoft Office (Word, Excel, and Outlook) and computerized scanner equipment.
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
Ability to lift objects of various shapes, sizes, and weights.
Ability to stand, sit, or walk for extended periods.
Ability to reach (including above the head), bend, climb, push, pull, twist, squat, and kneel.
Ability to tolerate hot or cold warehouse environments.

Nice To Haves

Bachelor’s degree in Logistics or a related field.
4 years of managerial or supervisory experience.
Experience in an AS9100 or ISO environment.
Knowledge and experience in Lean, Six Sigma, and Continuous Process Improvement.
Experience in warehousing or Third-Party Logistics (3PL).
Ability to maintain a safe work environment by monitoring and enforcing safety procedures across all departments.
Strong problem-solving techniques and statistical analysis skills.

Responsibilities

Communicate with customers, vendors, and team members to ensure customer commitments are met.
Apply GXO’s quality policies and establish procedures for maintaining quality objectives.
Guide supervisors on personnel, quality, and safety matters.
Hire, train, develop, and appraise staff.
Recommend programs to improve operations.
Handle equipment and coordinate maintenance needs with the maintenance team.
Ensure records are maintained appropriately and reports are completed in a timely manner.
Adhere to and enforce safe work practices and ensure warehouse compliance with OSHA and other pertinent standards and regulations.