About The Position

The Warehouse Operations Supervisor manages labor and equipment in an assigned warehouse department and ensures orders are completed accurately, on time, and to quality standards. The role plans, organizes, and monitors receiving, storage, and distribution activities while prioritizing orders and managing labor resources. The supervisor trains and supervises associates on assigned shifts and supports the timely delivery of data center hardware and related services.

Requirements

  • High school diploma or equivalent.
  • Previous experience in a fast-paced, high-volume warehouse environment.
  • Knowledge of picking, packing, and shipping tasks.
  • Experience with SAP or equivalent warehouse management systems.
  • 3–5 years of supervisory experience or equivalent work experience.

Responsibilities

  • Oversee warehouse activities, including receiving, storing, and shipping data center hardware such as servers, switches, cables, and racks.
  • Provide Technical VAS and Returns services as required.
  • Ensure orders are delivered accurately and on time to meet data center deployment schedules.
  • Implement and optimize warehouse layout for efficiency and space utilization.
  • Maintain the Yard Management System and metrics.
  • Maintain a clean, safe, and organized warehouse, including monitoring humidity and temperature.
  • Maintain accurate inventory records in warehouse management systems, including product serialization.
  • Conduct cycle counts and full inventory audits.
  • Investigate and resolve inventory discrepancies promptly.
  • Supervise and train warehouse staff, including associates and forklift operators.
  • Schedule shifts and manage labor resources to meet operational demands, including peak periods.
  • Enforce safety protocols and occupational health and safety compliance.
  • Identify process-improvement opportunities in warehouse and data center operations.
  • Lead and implement best practices to increase productivity and reduce costs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability pay
  • 401(k) with company matching up to 6%
  • Paid time off, including paid holidays
  • Flexible spending accounts
  • Voluntary legal and financial assistance
  • Pet insurance
  • Employee Assistance Program
  • Tuition reimbursement
  • Scholarships
  • Training and ongoing employee development opportunities
  • Commuter benefits
  • Employee engagement activities
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