Operations Manager Jobs

About The Position

Requirements

• 10+ years of progressive leadership experience in executive operations, corporate strategy, or complex program management supporting C-suite executives in a large organization.
• Exceptional project management skills, including independently setting complex project timelines, influencing without authority, and holding cross-functional leaders accountable to milestones.
• Ability to evaluate, review, and produce executive-level content and presentations.
• Strong analytical, writing, copy-editing, and presentation skills, including translating complex information into concise executive-level materials.
• Advanced proficiency in Microsoft 365 and strong technical computer skills to support dashboards, meeting management, and audio/visual needs.
• Ability to work independently, make decisions, manage complex workflows, and set direction with limited oversight in a rapidly changing environment.
• Composure and emotional intelligence under pressure, including the ability to deliver high-quality work under tight deadlines and executive demands.
• Presence, confidence, and diplomatic skill to interface with, advise, and align senior executives and external stakeholders.
• Ability to review systems and structures, eliminate waste, introduce productivity-enhancing technology, and improve team performance.
• Team-oriented approach and willingness to support colleagues across the Executive Office.
• Flexible hours as required by business needs for projects, meetings, and events.
• High school degree or equivalent required.

Nice To Haves

• Experience in the healthcare or health insurance industry is preferred.

Responsibilities

• Own and optimize the tracking system for CEO engagements and briefings, managing briefing materials through preparation, quality review, and on-time delivery.
• Coordinate Executive Office team responsibilities, gather cross-functional content, and enforce internal deadlines for CEO briefings.
• Support high-level executive meetings by planning agendas, curating content, developing dashboards, and coaching senior presenters as needed.
• Guide complex executive discussions, clarify dependencies, manage stakeholders, and encourage timely, thoughtful decisions from senior leaders.
• Oversee division operations, including the Division Business Plan, budget, key performance metrics, and Business Continuity Plan.
• Serve as the Executive Office’s primary liaison and strategic point of contact with other business units, supporting strategic decision-making and cross-functional alignment.
• Partner with the Vice President of Board Relations & Executive Office Operations to support the Board of Directors’ Governance Committee, governance activities, board-related compliance, audit coordination, and board materials.
• Promote division culture and continuous improvement; encourage AI adoption and identify ways to improve effectiveness, streamline processes, and increase operational efficiency.
• Lead complex, ad hoc special projects and strategic initiatives as directed by the Vice President, working flexibly and autonomously across the Executive Office.
• Support colleagues across the Executive Office to contribute to the division’s collective success.

Benefits

• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Well-being benefits
• Variable pay eligibility
• Employee development and resources to support success
• Inclusive and rewarding workplace with opportunities for career development