Full Time - Operations - Community Manager - Parsonian Apartments

Omega Management Group•Parsons, KS

1d•Onsite

About The Position

The Residential Community Manager is responsible for maximizing income and controlling expenses at the apartment community. The role oversees the day-to-day operations and organization of the management office and staff, ensuring the property is clean and in good repair and that target occupancy is met. The manager exercises discretion within company guidelines across areas such as rental revenue, resident service, rent and fee collection, and property maintenance. The position also involves directing staff, supporting leasing, maintaining accurate records, handling documents and deposits, and resolving resident, prospect, and vendor concerns. Omega Management Group emphasizes a team approach and expects employees to perform reasonable tasks consistent with company objectives and to follow company policies and procedures.

Requirements

High school diploma or equivalency.
At least one year of experience in management, sales, and/or office administration.
Ability to apply logical thinking, follow standardized procedures, and use sound judgment when situations require minor deviations.
Ability to work at a fast pace, manage multiple tasks under pressure, and meet deadlines.
Professional and pleasant communication with employees, residents, visitors, and the public.
Legible penmanship, accurate typing, and ability to complete paperwork and maintain accurate records.
Ability to work with figures, make bank deposits, and calculate rental amounts, prorates, discounts, percentages, and basic math.
Ability to operate a fax/copy machine, vacuum, telephone, typewriter, and calculator, and computer literacy or willingness to be trained.
Good customer service, problem-solving, communication, telephone, and sales skills.
Supervisory skills to direct and lead staff and resolve employee disputes.
Self-motivation to set and accomplish personal and team goals.

Nice To Haves

Some college.
Prior apartment management experience.
ARM or CAM designation.
HUD/LIHTC experience.

Responsibilities

Maximize income and control expenses at the apartment community.
Manage the day-to-day operations and organization of the apartment management office and staff.
Ensure the property is clean, in good repair, and meeting target occupancy.
Promote rental revenue, serve residents, collect rents and fees, and maintain the property.
Handle lease documents, paperwork, accurate records, rental calculations, and bank deposits.
Provide customer service and resolve problems involving residents, prospects, and vendors.
Lease apartments and communicate professionally with site employees, residents, visitors, and the public.
Direct and lead employees and resolve employee disputes.
Set and accomplish goals for oneself and the team.