Manager - Finance Operations

Trinity Health•Columbus, OH

About The Position

The Manager - Finance Operations oversees healthcare financial operations, financial planning and analysis, department resources, and staff development. The role interprets complex financial information for organizational leaders, supports financial and operational improvement, and ensures the integrity and quality of financial data. It participates in the Mount Carmel Health System leadership team and connects departmental processes with broader organizational objectives. The manager leads and develops staff, maintains department policies and procedures, and supports timely, proficient completion of month-end closing, annual audits, and annual federal and state filings. The role collaborates with leaders across Mount Carmel Health System and Trinity Health, serves as a finance liaison for projects and initiatives, and communicates project status to senior leadership. It also promotes service excellence, safety, relationship-based care, performance improvement, and compliance with organizational integrity. The position requires a bachelor's degree in finance, business administration, or a related field and a CPA. A master's degree in business administration and/or health administration is preferred. Seven or more years of healthcare accounting and/or finance operations experience are required; hospital experience is preferred.

Requirements

Bachelor's degree in finance, business administration, or a related field.
CPA required.
Seven or more years of experience in healthcare accounting and/or finance operations.
Advanced mathematical, financial, and statistical skills for healthcare financial planning and analysis, including the ability to translate data into decision-useful information.
Understanding of external, regulatory, payor, and other forces affecting healthcare financial operations.
Interpersonal, verbal, and written communication skills to interact and consult with all levels of management and associates.
Ability to lead cross-functional teams and prepare and present verbal presentations that translate complex financial data for audiences at all levels.
Advanced proficiency in healthcare finance applications and common office software, including Excel, Word, PowerPoint, and Access.
Knowledge of project management concepts and techniques, with experience leading and managing large, complex programs or projects.
Ability to allocate time and resources effectively and work in an environment with deadlines and high workloads.
Self-starter with results-driven, organizational, and work-prioritization skills.
Ability to stay informed about healthcare trends and developments, think critically, and identify potential issues, gaps, and risks.
Problem-solving ability, adaptability to changing healthcare needs, proactive orientation, and willingness to take managed risks.
High level of trust and integrity when handling confidential matters.
Ability to develop and engage direct reports and foster team building within a large department.

Nice To Haves

Master's degree in business administration and/or health administration.
Experience in a hospital setting.

Responsibilities

Oversee the development and interpretation of complex financial information for organizational leaders.
Participate as a member of the MCNA Leadership Team and connect departmental processes with organizational objectives.
Maintain an in-depth understanding of Mount Carmel Health System financial operations, systems, and processes, and consult with leadership on financial positioning, administration, and planning.
Oversee identification and implementation of financial and operational improvement processes focused on performance improvement.
Ensure financial data integrity and quality, identify improvement areas, and implement data quality initiatives.
Manage department financial resources and budgetary requirements, acting as controller of individual business entities.
Ensure the team completes month-end closing, annual audits, and annual federal and state filings accurately and on time.
Establish team goals and oversee strategies to meet them; direct staff performance in accordance with human resource policies and procedures.
Oversee departmental policies and procedures and ensure management support staff provide quality leadership, mentoring, and staff development opportunities.
Maintain confidentiality and integrity, and build relationships with Mount Carmel Health System, Trinity Health, and external consultants.
Maintain communication with system support resources to support accurate and efficient use of financial systems.
Participate in cross-functional committees and project teams, provide feedback, and serve as a finance liaison among projects, business-unit leadership, and external consultants.
Monitor projects and strategic initiatives, communicate status to senior leadership, incorporate customer feedback, and evaluate vendor deliverables.
Oversee methods for streamlining operational processes and maximizing department resources.
Identify operational gaps, conflicts, and time, budget, or staffing barriers; collaborate with leadership on solutions.
Develop systematic methods for collecting and retrieving financial information and educate staff on consistent reporting.
Ensure project timeframes and department goals and objectives are met and aligned with organizational strategy.
Exhibit and promote Mount Carmel Service Excellence Behavior Standards, hold self and others accountable, and address service recovery concerns.
Promote a culture of safety by following policies, procedures, and plans intended to prevent workplace injury, violence, and adverse outcomes.
Create a caring and healing environment that keeps patients and families at the center of care, following relationship-based care principles.
Participate in and foster performance improvement activities across departments.
Support organizational integrity by raising questions and promptly reporting actual or potential concerns.