Finance & Operations Manager

Tilting Futures•Oakland, CA

6d•Hybrid

About The Position

The Finance & Operations Manager leads Tilting Futures’ finance, people, and technology operations so the team has the information and resources it needs to focus on the young people it serves. This hands-on role builds practical, simple systems and shared expertise so that knowledge, tools, and processes do not depend on one person. The position reports directly to Odiaka Gonzalez, Chief Operating Officer, who sits on the Senior Leadership Team. The manager oversees accurate and timely financial operations, including leading month-end close, working with outside accountants and a fractional CFO, project managing budgets and forecasts, and managing spending controls, accounts payable, expense reconciliation, and contract records. The role also leads people operations, including benefits administration, onboarding and offboarding, offer letters, HR compliance, and hiring-process coordination. The manager administers organization-wide technology tools, budgets, vendors, and renewals; helps teams build ownership and expertise in the tools they use; and recommends, retires, and secures systems as appropriate. The role also improves and documents operational processes, keeps the Resource Hub current, and identifies opportunities to automate, streamline, or outsource work. This is a hybrid role with two to three in-person days per week in Oakland. The ideal start date is January 4, 2027. The salary range is $82,000–$88,000.

Requirements

At least 4 years of experience in operations, finance, or business operations; nonprofit experience is ideal.
Working knowledge of nonprofit finance and accounting, including month-end close, budgeting, and audit preparation.
Experience managing outside vendors, such as accountants, benefits providers, or IT partners, including addressing work that is not correct.
Strong project management skills and experience running recurring processes involving several teams.
Comfort with technology, ability to learn new tools quickly, and ability to discuss options with vendors and IT partners.
Advanced spreadsheet skills, including formulas and pivot tables.
Experience with accounting and payment tools such as QuickBooks Online and Bill.com.
Clear written and verbal communication, including the ability to explain budgets and benefits in plain terms.
Commitment to aligning operational practices with organizational values, especially diversity, equity, inclusion, and accessibility.
Collaborative approach and ability to help teams build their own expertise.
People-first relationship-building skills with teammates, managers, and vendors.
Resourcefulness in finding practical solutions with available tools and budget.
Attention to detail regarding numbers, contracts, and compliance.
Strategic thinking and ability to anticipate and plan for future team needs.
Initiative in identifying and fixing broken processes without waiting to be asked.
Adaptability as priorities and circumstances change.
A personal connection to and passion for Tilting Futures’ mission and vision.

Nice To Haves

Experience administering benefits and HR compliance.
Experience with an HRIS, applicant tracking system, or staff engagement tool.
Experience using automation and AI tools to simplify routine work.

Responsibilities

Lead month-end close from start to finish and establish systems that help managers complete close steps on time.
Serve as the main point of contact for outside accountants and the fractional CFO; provide context, review their work, catch errors, and bring routine work in-house when it reduces costs.
Project manage the annual budget process and forecast updates, and oversee spending controls, accounts payable, expense reconciliation, and contract records.
Administer benefits, including open enrollment, renewals, and responses to team questions.
Lead onboarding, offboarding, and offer letters, and maintain compliance with state and federal HR requirements, including required training and the employee handbook.
Project manage hiring processes and keep hiring managers, candidates, and timelines on track.
Partner with the fractional executive assistant on day-to-day HR and administrative tasks.
Administer organization-wide tools, including Google Workspace, Slack, Asana, and 15Five, as well as the technology budget, vendors, and renewals.
Help teams build subject-matter expertise in their tools and make tool instructions easy to find.
Recommend new tools, retire tools the organization has outgrown, and maintain account and data security.
Identify opportunities to automate, streamline, or outsource finance, people, and technology processes, especially reminders and handoffs dependent on one person.
Keep the Resource Hub and process documentation current so staff can find information and resources independently.