Operations Director Jobs

About The Position

Requirements

• 12+ years in sales operations, revenue operations, or commercial finance.
• At least 5 years leading managers in B2B software.
• Experience in a private equity-backed or high-growth SaaS company where pace, accountability, and measurable value creation are expected.
• Track record owning forecasting, territory and quota planning, Deal Desk, and compensation administration at scale.
• Strong command of Salesforce, CPQ, and BI tools.
• Hands-on experience applying AI and automation to revenue workflows.
• Ability to develop teams, build scalable processes, and influence senior leaders across Sales, Finance, and Technology.
• Clear, concise executive communication skills.
• Bachelor’s degree required.

Nice To Haves

• Experience leading operations through a subscription or multi-year transition.
• MBA or equivalent experience.

Responsibilities

• Set the multi-year vision, operating model, and roadmap for global Sales Operations, aligned with company growth priorities and go-to-market strategy.
• Establish near-term priorities and connect initiatives to measurable value, reporting progress to the executive team and investors.
• Design a business-unit-aligned support model with RevOps partners serving each BU go-to-market leader.
• Advise sales and executive leaders on performance, risks, investment choices, and trade-offs, turning analysis into recommendations and decisions.
• Own forecasting, pipeline management, territory and quota planning, capacity and coverage, and performance tracking in partnership with Finance.
• Run executive forecast, pipeline, and business reviews, and build scenario models to surface risks and support timely decisions.
• Set standards and accountability for pipeline health, bookings, conversion, attainment, productivity, renewals, and expansion.
• Own Deal Desk, including weekly reviews of non-standard deals, governance of discounting and deal structure, and use of deal data to reinforce the multi-year selling motion.
• Set reporting and analytics standards that connect leading indicators to outcomes and define clear actions and owners.
• Apply AI and automation to forecasting, pipeline inspection, deal risk, and reporting; reduce manual seller work and establish guardrails for agent use.
• Lead design of end-to-end sales processes from opportunity to close, renewals, and expansion, including cross-functional handoffs.
• Partner with GTM Technology and Enterprise Applications on requirements and priorities for Salesforce, CPQ, and the commercial technology stack; partner with Revenue Analytics & Data Governance on metric definitions and data quality.
• Develop the Sales Operations organization into a proactive strategic partner, with a clear roadmap, strong talent, and succession planning.
• Align Sales, Finance, Marketing, Channel, Customer Success, and Product on business rules, planning assumptions, metrics, and ownership, resolving competing priorities from a company-wide perspective.
• Serve as a primary operating partner to the private equity sponsor’s operating team on revenue reporting, forecasting, and value-creation initiatives through a standard cadence.