Director of Revenue Operations

Leap

4d • $140,000 - $150,000

About The Position

Leap is hiring a Director of Revenue Operations to oversee strategy, data, and processes across its revenue-generating functions. The role sets direction for revenue planning, selling, measurement, and growth, and serves as a trusted advisor to Sales, Marketing, Customer Success, and Finance leadership. Based in Operations, the position connects revenue strategy to business performance by owning the operating rhythm, forecast, and leadership metrics, while establishing consistent ownership and definitions for revenue data.

The Director will provide strategic direction to the sales organization, lead planning and forecasting, build cross-functional alignment, and turn performance analysis into actionable recommendations. The role also owns the Salesforce and go-to-market technology roadmap, data governance, tool selection, and adoption of AI and automation across the revenue organization. The Director hires, develops, and leads a high-performing Revenue Operations team. Leap describes its culture as transparent and supportive and offers comprehensive benefits and wellness resources.

Requirements

• Bachelor’s degree in business, finance, economics, analytics, information systems, or a related field.
• At least 7 years of experience in revenue operations, sales operations, or go-to-market strategy in B2B, preferably SaaS, with high transaction volume.
• At least 2 years leading a Revenue Operations or Sales Operations function.
• Track record of partnering strategically with go-to-market leadership, designing territories, coverage models, quotas, and compensation plans, and influencing sales-team performance.
• Proven ability to lead cross-functionally and influence executives, aligning Sales, Marketing, Customer Success, and Finance around shared goals.
• Experience owning the revenue forecast and operating cadence and presenting revenue performance to an executive team weekly or monthly.
• Strong command of SaaS metrics, including ARR movements, net and gross revenue retention, CAC and payback, pipeline coverage, and forecast accuracy.
• Experience hiring, developing, and leading a team.
• Deep working knowledge of Salesforce and the go-to-market technology stack, including setting strategy, making build-versus-buy decisions, and guiding technical team members.
• Experience partnering with Finance to reconcile bookings to billing and revenue.
• Strong skills leveraging AI tools and leading their adoption, such as Salesforce Einstein or Agentforce, generative AI assistants, and AI features in BI and sales tools.

Nice To Haves

• Experience in a private equity-backed or vertical SaaS company, including preparing data for a sale process or due diligence.
• Experience scaling a revenue organization through a growth stage, such as entering new segments or building a new sales motion.
• Hands-on familiarity with SQL and a BI tool such as Tableau, Power BI, or Looker.
• Experience with marketing automation platforms such as HubSpot, Marketo, or Pardot; multi-touch attribution; and sales engagement or conversation intelligence tools such as Gong, Outreach, or Salesloft.
• Experience with billing, CPQ, or data tools such as NetSuite, Sage Intacct, Fivetran, or Snowflake.

Responsibilities

• Shape and drive Leap’s go-to-market strategy with the executive team, translating company goals into revenue plans, targets, and priorities.
• Define sales territories, segments, coverage models, sales motions, pipeline management standards, and forecast discipline.
• Lead annual and quarterly planning, including bookings targets, capacity and headcount models, quota setting, and compensation plan design.
• Own the revenue operating rhythm, including forecast calls, pipeline reviews, quarterly business reviews, and the monthly Board KPI package.
• Oversee subscription, consumption, and success-based revenue from customer and partner ecosystems.
• Align Sales, Marketing, Customer Success, Finance, and Product on shared goals, definitions, and customer-lifecycle handoffs.
• Partner with Marketing leadership on demand strategy, campaign investment, and attribution, and report pipeline and bookings returns on spend.
• Partner with Finance to reconcile CRM bookings with billing and recognized revenue and support forecasting, budgeting, and planning models.
• Advise senior leaders with clear, data-backed recommendations and drive decisions into action.
• Define KPIs and reporting that provide leadership with a trusted view of pipeline, bookings, forecast, ARR, and retention.
• Analyze sales and marketing performance, including funnel conversion, win rates, sales cycle, rep productivity and ramp, pipeline coverage, and channel mix, and recommend actions.
• Lead preparation of cohort, bookings, and pipeline data for diligence and quality-of-earnings work in a sale process.
• Set the Salesforce and go-to-market technology strategy and roadmap, guiding the Salesforce/RevOps Admin and Solutions Architect on architecture, standards, and priorities.
• Evaluate, select, and roll out RevOps tools and integrations; manage vendor relationships, budget, and timelines.
• Establish data governance and change management across revenue systems to maintain clean data and scalable knowledge.
• Promote AI and automation across the revenue organization, including AI-assisted forecasting, pipeline risk signals, and self-service reporting, with appropriate controls.
• Hire, develop, and lead a high-performing RevOps team, setting clear goals and developing future leaders.
• Perform other duties as assigned.

Benefits

• Affordable health and wellness coverage, with benefits beginning the first of the month after hire.
• 401(k) company match.
• Flexible Time Off policy, 10 paid sick days, and 8 paid company holidays.
• Employee Assistance Program supporting mental health, financial well-being, and everyday challenges.
• LifeMart discounts on groceries, restaurants, entertainment, pet insurance, cell phones, child care, and more.
• MoveSpring wellness app, including step challenges, workout content, meditation tools, and wellness blogs.
• Team-building activities, company events, and an Annual Summit.

What This Job Offers

• Job Type: Full-time
• Career Level: Director