Division Director, Clinical Operations

Lifepoint Health • Louisville, KY

3d • Remote

About The Position

The Division Director of Clinical Operations provides strategic leadership and operational oversight of clinical treatment programs across multiple inpatient and outpatient behavioral health hospitals within the division. The position ensures delivery of high-quality, evidence-based clinical care that meets regulatory and accreditation standards and aligns with Lifepoint Behavioral Health’s mission and strategic objectives.

The role is responsible for clinical program development, patient experience, employee engagement, quality performance, and integration of clinical services at each facility. Working closely with hospital CEOs, Directors of Clinical Services, and corporate Clinical Operations leadership, the Division Director supports system-wide consistency, regulatory readiness, and operational excellence. The role is accountable for divisional clinical quality, compliance, patient outcomes, expense management, and growth initiatives.

The position is remote with travel and involves moderate overnight travel, up to 50%, by land and/or air. The employee must be authorized to work in the United States without employer sponsorship.

Requirements

• Master’s degree in Social Work, Counseling, Psychology, Recreational Therapy, or a related behavioral health discipline from an accredited institution.
• Active licensure in a clinical discipline, such as PhD, PsyD, LCSW, LMFT, LPC, or CTRS.
• CPR certification within 30 days of employment.
• De-escalation certification within 30 days of employment.
• At least 7 years of progressive clinical leadership experience in behavioral health or psychiatric hospital settings, including at least 3 years in a multi-site or regional leadership role.
• Demonstrated expertise in program development, clinical operations, and regulatory compliance, including TJC, CMS, and state licensing.
• Proven success driving quality improvement, employee engagement, and patient satisfaction outcomes.
• Strong understanding of behavioral health treatment models, evidence-based practices, and trauma-informed care.
• Moderate overnight travel, up to 50%, by land and/or air.
• Authorization to work in the United States without employer sponsorship.

Responsibilities

• Provide strategic oversight and direction for clinical operations across multiple behavioral health hospitals within the division.
• Partner with hospital CEOs, Directors of Clinical Services, and interdisciplinary leaders to ensure consistent, high-quality, evidence-based treatment.
• Oversee the development, implementation, and evaluation of clinical programs in alignment with system standards and community needs.
• Monitor divisional performance indicators, including clinical quality, compliance, patient satisfaction, and operational efficiency.
• Support facility-level leaders with corrective action planning and process improvement based on data and survey findings.
• Ensure clinical departments maintain readiness for TJC, CMS, and state surveys through proactive audits and education.
• Collaborate with Utilization Review and Business Office teams to support appropriate documentation and reimbursement for clinical services.
• Lead and mentor facility clinical leadership teams in performance management, recruitment, onboarding, and development.
• Facilitate regular divisional meetings and communicate key updates, trends, and best practices.
• Promote innovation and evidence-based care models to enhance treatment effectiveness and patient engagement.
• Collaborate with corporate and divisional peers in nursing, quality, compliance, and medical affairs to coordinate and integrate patient care.
• Identify and disseminate clinical best practices to standardize care delivery across facilities.
• Support divisional and facility leadership during new program openings, service expansions, and strategic growth initiatives.
• Participate in patient complaint resolution, sentinel event review, and clinical risk management as appropriate.
• Maintain awareness of emerging behavioral healthcare trends, regulatory requirements, and best practices to inform strategic planning.
• Perform other duties and special projects as assigned by the Vice President of Clinical Operations.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, and hospital indemnity insurance.
• Short- and long-term disability insurance.
• Paid family leave and paid time off.
• Higher education and certification tuition assistance.
• Loan assistance.
• 401(k) retirement package with company match.
• Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director