Operations Director Jobs

About The Position

Requirements

• Minimum of seven years of experience in the utility industry.
• Minimum of three years of experience as a supervisor or manager.
• Ability to exert up to 10 pounds of force occasionally and minimal force frequently to move objects.
• Ability to sit, stand, or walk for long periods.
• Ability to communicate in writing and verbally, in person or through technical equipment such as a telephone.
• Manual dexterity to operate a personal computer and common office equipment.
• Ability to travel occasionally overnight.
• Ability to work in an office environment and outdoors at field installation sites, with occasional exposure to all weather conditions, equipment, and noise.
• Required to participate in CenterPoint Energy’s Emergency Operation Plan (EOP).
• Ability to work regular hours with occasional or mandatory overtime; rotating shifts may be required.

Nice To Haves

• Bachelor’s degree from an accredited college in business administration, marketing, engineering, or a related field (preferred).

Responsibilities

• Manage and direct Company activities, coordinating with support staff from other organizations as needed.
• Manage service, construction, and maintenance work performed by Company and contractor personnel.
• Direct security, maintenance, and housekeeping for the service center building, grounds, and related equipment.
• Monitor and maintain leases applicable to the service center building and grounds.
• Develop, monitor, and adjust the operating budget and productivity targets.
• Develop and implement operating and financial strategies aligned with Company direction and vision, and report progress.
• Engage with Company executives and external contacts on matters requiring explanation and discussion that may influence important decisions.
• Assist employees and counsel customers, contractors, and regulatory bodies regarding unusual or difficult problems arising from the work performed.
• Interpret and administer policies as they apply to employees, customers, and the general public.
• Conduct periodic field inspections to check the quality of employees’ work.
• Influence and achieve operating culture change across varying work groups.
• Promote corporate citizenship and train and counsel employees to help maintain a positive Company image with customers and community, civic, and governmental officials.
• Ensure regulatory compliance of operations and quality-of-service regulations.
• Maintain frequent contact with city, county, and state officials, using appropriate timing, tact, and judgment.
• Work with community officials to provide information about Company operations and local rates, and negotiate agreements.
• Promote employee and public safety through safety meetings, equipment and work-area inspections, accident investigations, and corrective action for hazardous situations.
• Exercise independent judgment in emergency situations when established policies and procedures are absent.

Benefits

• Competitive pay
• Paid training
• Benefits eligibility beginning on the first day
• Transit subsidies
• Flexible work schedule
• Paid holidays
• Paid time off
• Access to fitness club discounts
• Access to an on-site wellness center at the Houston headquarters
• Professional growth and development programs, including tuition reimbursement
• 401(k) Savings Plan with a dollar-for-dollar company match up to 6% and a 3% company contribution regardless of employee contribution