Director, Operations

THINK POWER SOLUTIONS LLC • Plano, TX

4d

About The Position

Think Power Solutions is seeking a Director of Operations to lead and enhance business operations across utility-focused service lines. The role requires knowledge of the electrical utility industry, including transmission, distribution, and substation operations. The Director will promote operational efficiency, improve processes, and align team performance with company goals in the context of electrical infrastructure projects.

The position oversees utility operations execution, resource planning, cross-functional coordination, and performance metrics. It also involves leading commercial initiatives, including upselling, customer relationship management, and identifying incremental business opportunities. The ideal candidate is based in Dallas, though this is preferred rather than required, and must be willing to travel up to 50% of the time.

Requirements

• 10–15 years of progressive experience in operations or project management.
• Strong leadership skills and experience managing multidisciplinary teams.
• Proficiency with Microsoft Office and operational or project management tools.
• Must currently be eligible to work in the United States without sponsorship.
• Must be willing to travel up to 50% of the time.

Nice To Haves

• Bachelor’s degree in Business, Operations Management, Engineering, or a related field is preferred.
• Experience in electrical utilities, including transmission, distribution, or substation project oversight, is strongly preferred.
• Dallas-based location is preferred.

Responsibilities

• Develop and implement operational strategies and best practices aligned with company objectives.
• Lead and manage cross-functional operational teams to support project and business success.
• Oversee field execution, project delivery, and resource management for electrical utility projects, including transmission and substation operations.
• Analyze performance data and KPIs to identify opportunities for continuous improvement.
• Foster accountability, innovation, and operational excellence.
• Manage budgets, forecasts, and resource allocations across teams.
• Ensure compliance with safety, regulatory, and quality standards.
• Partner with HR, Finance, and other departments to align processes and improve efficiency.
• Guide leadership development and team performance across departments.
• Maintain communication between field teams and executive leadership.
• Support business development and customer satisfaction through efficient operational execution.
• Identify and drive upselling and growth opportunities with existing clients.

Benefits

• 401(k) with 3.5% company match.
• 100% employer-paid employee-only medical plan.
• 100% company-paid basic life insurance.
• 100% company-paid short-term disability.
• Optional vision and dental insurance.
• Optional long-term disability.
• 9 company-paid holidays.
• 10 days PTO.
• 2 days paid family leave.
• 6 weeks of maternity leave paid at 100%.
• 1 week of paternity leave paid at 100%.
• Infertility benefits up to $10,000.
• Adoption assistance up to $5,000.

What This Job Offers

• Job Type: Full-time
• Career Level: Director