DIRECTOR CLINICAL OPERATION-NURSING ADMINISTRATION: UHTH EMERGENCY ROOM

Union Health•TERRE HAUTE, IN

About The Position

The Director of Clinical Operations leads the strategic planning, program development, labor management, and operational administration of the Union Hospital Emergency Department. The department provides emergency care for patients of all ages and treats common illnesses and injuries, as well as emergencies requiring immediate treatment and lifesaving procedures. It is also the initial access point for a Certified Primary Stroke Center, an Accredited Chest Pain Center with PCI, and a Verified Level III Trauma Center. The director supports clinical service leadership in developing, maintaining, and evaluating operational systems, and is accountable for department outcomes, budget and financial planning, capital proposals and expenses, service excellence, and regulatory compliance. The role promotes evidence-based decision-making and a success-oriented, accountable environment, and helps sustain a safe, highly reliable, and functional environment aligned with the organization’s mission, vision, and values.

Requirements

Master’s degree required.
Three to five years of hospital experience demonstrating administrative, supervisory, and teaching ability.
At least five years of experience in the specific clinical area.
Indiana RN license.
Demonstrated ability in decision-making, communication, management, leadership, and interpersonal skills.
Knowledge of adult education principles and/or patient care practices.

Nice To Haves

Leadership certification desired.

Responsibilities

Lead strategic planning, program development, labor management, and overall operational administration for the department.
Practice and deploy evidence-based decision-making and foster a success-oriented, accountable environment.
Assist service leadership with the development, maintenance, and evaluation of operational systems within the clinical service and other departments as directed by the CNO.
Manage department budget performance, financial planning, capital proposals, and expenses.
Be accountable for department outcomes and progress toward excellence status.
Promote and sustain department standards for service excellence and anticipating and meeting customer needs.
Establish and support programs addressing accreditation needs, and ensure the department meets applicable federal, state, and local regulatory requirements.
Participate in developing, monitoring, and sustaining a safe, highly reliable, and functional environment.
Embrace and uphold the organization’s mission, vision, and values.