Operations Director Jobs

About The Position

Requirements

• 2–4 years of direct people-management experience in a Manager- or Director-level role, leading and developing teams.
• Bachelor’s degree; equivalent relevant work experience may be considered.
• Ability to build, sustain, and grow productive relationships with organizational management, staff, clients, and community stakeholders.
• Exceptional leadership skills.
• Strong project, planning, organization, and time-management skills.
• Excellent communication skills.

Nice To Haves

• Experience with ABA therapy and a compassionate understanding of the needs of children with autism and their families.

Responsibilities

• Manage day-to-day center operations to support financial success and continued growth.
• Build and strengthen relationships with schools, physicians, health systems, and other organizations that refer families for autism care.
• Manage relationships and day-to-day administrative activities of Board Certified Behavior Analysts.
• Support new-family onboarding through weekly family meetings and by building parents’ confidence in their child’s clinical team.
• Advocate for families by resolving issues promptly and compassionately.
• Oversee authorization management and billing procedures to help secure accurate insurance reimbursement for ABA services.
• Motivate staff to improve performance and grow professionally through annual evaluations, mutual goal setting, and ongoing progress monitoring.

Benefits

• Competitive pay commensurate with education, experience, and location.
• Monday–Friday schedule supporting work-life balance.
• Generous paid time off.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• 401(k) retirement savings program.
• Employee Assistance Programs.