Associate Director, Marketing Operations - PRC/MLR

Biogen•Cambridge, MA

2d•$154,000 - $211,750

About The Position

The Associate Director of PRC Marketing Operations oversees the content approval process for a designated brand or therapeutic area (TA), helping ensure high-quality, compliant materials reach the market efficiently. The role partners with Marketing and other business stakeholders on strategic development, planning, channel execution, and content timelines, while supporting communication between executive leadership and front-line PRC review teams. The position focuses on continuous improvement of the approval process, operational efficiency, and compliance. It includes preparing executive reports on TA performance and KPI adherence, implementing risk frameworks with leaders, and collaborating on claims and reference library revisions. The role also manages a contracted PRC Coordinator and develops and delivers training for TA stakeholders, review teams, and agency partners.

Requirements

At least 5 years of pharmaceutical or biotech experience, including 3 or more years in promotional material review or relevant agency work.
Strong understanding of high-quality promotional pharmaceutical content.
Launch experience.
Strategic understanding of market trends and the evolution of content approval processes.
Strong interpersonal skills, including conflict management and negotiation.
Strong oral and written communication skills.
Ability to prioritize multiple tasks with urgency.
Demonstrated ability to influence without authority.
Experience developing and reporting business metrics and KPIs.
Experience with the Veeva Vault PromoMats platform, including metrics reporting.
Bachelor’s degree (BA/BS) from a four-year college or university.

Nice To Haves

Prior team leadership experience.
Cross-functional team leadership experience.

Responsibilities

Lead day-to-day operations of the TA-specific committee to ensure high-quality, compliant materials reach the market efficiently.
Collaborate with business partners to support successful PRC execution and maintain productive relationships.
Capture, report, and analyze business metrics and TA-specific performance, and recommend process improvements.
Partner with stakeholders to manage the annual plan through quarterly forecasting and proactively address potential volume surges.
Work with Marketing teams to plan and approve content timelines and track adherence for key events.
Facilitate PRC and escalation meetings to support collaborative promotional review.
Develop expertise in emerging content review concepts and promotional tactics, including system refresh and relaunch.
Manage the contracted PRC Coordinator to support efficient meeting facilitation and documentation.
Develop and deliver training programs for TA stakeholders and review teams, including agency partners.
Prepare reports for executive leadership on TA performance and adherence to KPIs and metrics.
Partner with leaders on risk frameworks and collaborate on claims and reference library revisions.

Benefits

Medical, dental, vision, and life insurance.
Fitness and wellness programs, including fitness reimbursement.
Short- and long-term disability insurance.
At least 15 days of paid vacation and additional end-of-year shutdown time off from December 26 through December 31.
Up to 12 company-paid holidays and 3 paid days off for Personal Significance.
80 hours of sick time per calendar year.
Paid maternity and parental leave.
401(k) program with company-matched contributions.
Employee stock purchase plan.
Tuition reimbursement up to $10,000 per calendar year.
Employee Resource Groups participation.
Short-term and long-term incentive opportunities, including cash bonus and equity incentives, for eligible regular employees.