Associate Director, Marketing Operations - PRC/MLR
About The Position
The Associate Director of PRC Marketing Operations oversees operations for a designated brand or therapeutic area, helping ensure an efficient, high-quality, and compliant promotional content approval process. The role works closely with Marketing and other business stakeholders on strategic development, planning, and channel execution, while helping executive-level decisions reach front-line PRC review teams. This position focuses on continuous improvement, operational efficiency, compliance, and performance measurement. It prepares reports for executive leadership on therapeutic-area performance and KPI adherence, partners with leaders on risk frameworks and claims and reference library revisions, and supports effective collaboration across teams. The role also leads a therapeutic-area committee, manages annual planning and quarterly forecasting, coordinates content timelines and promotional review meetings, oversees a contracted PRC Coordinator, and develops training for stakeholders and review teams. The successful candidate brings pharmaceutical or biotech experience, promotional review expertise, launch experience, and familiarity with Veeva Vault PromoMats.
Requirements
- At least 5 years of pharmaceutical or biotech experience, including 3 or more years in promotional material review or relevant agency work.
- Strong understanding of high-quality promotional pharmaceutical content.
- Launch experience.
- Strategic understanding of market trends and the evolution of content approval processes.
- Strong interpersonal skills, including conflict management and negotiation.
- Strong oral and written communication skills.
- Ability to prioritize multiple tasks with urgency.
- Demonstrated ability to influence without authority.
- Experience developing and reporting business metrics and KPIs.
- Experience with Veeva Vault PromoMats, including metrics reporting.
- Bachelor’s degree (BA/BS) from a four-year college or university.
Nice To Haves
- Prior team leadership experience.
- Cross-functional team leadership experience.
Responsibilities
- Lead day-to-day operations of the therapeutic-area-specific committee to ensure high-quality, compliant materials reach the market efficiently.
- Collaborate with business partners to support successful PRC execution and maintain productive relationships.
- Capture, report, and analyze business metrics and therapeutic-area performance; recommend process improvements.
- Partner with stakeholders to manage the annual plan through quarterly forecasting and proactively address potential volume surges.
- Work with Marketing teams to plan and approve content timelines and track adherence for key events.
- Facilitate PRC and escalation meetings to support collaborative promotional review.
- Develop expertise in emerging content-review concepts and promotional tactics, including system refresh and relaunch.
- Manage the contracted PRC Coordinator to ensure efficient meeting facilitation and documentation.
- Develop and deliver training programs for therapeutic-area stakeholders and review teams, including agency partners.
- Prepare executive leadership reports on therapeutic-area performance and adherence to KPIs and metrics.
- Partner with leaders on implementing risk frameworks and revising claims and reference libraries.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Fitness and wellness programs, including fitness reimbursement
- Short- and long-term disability insurance
- At least 15 days of paid vacation
- Additional end-of-year shutdown time off from December 26 through December 31
- Up to 12 company-paid holidays
- Three paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid maternity and parental leave
- 401(k) program with company-matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Short-term and long-term incentives, including cash bonus and equity incentive opportunities
- Employee Resource Groups participation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
