Director of Operations - Transmission & Distribution - Michels Power, Inc.

Michels Corporation•Syracuse, NY

7d•$208,000 - $300,000

About The Position

The Director of Operations - Transmission & Distribution provides strategic and operational leadership for Michels Power's regional overhead transmission and overhead distribution business across New Hampshire, Pennsylvania, West Virginia, and surrounding markets. The role translates executive strategy into safe, effective, and profitable regional execution while supporting growth, customer satisfaction, workforce development, and operational excellence. The Director oversees multiple operating groups and project teams, including Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders. The position works closely with the Vice President and executive leadership, as well as estimating, business development, project management, construction operations, and support functions. Responsibilities include guiding operational and financial performance, developing leaders and teams, maintaining customer relationships, supporting business development, and allocating resources across projects and regions. Extensive regional travel is required and may account for up to 100% of the workweek. Michels Power delivers overhead and underground construction services for electric utility systems and fiber networks, including transmission lines, distribution systems, substations, renewable energy facilities, battery energy storage systems, and related infrastructure. The company is family owned and operated and is part of the Michels Family of Companies.

Requirements

Bachelor's degree and 15+ years of power utility construction experience, including responsibility for a geographic region, business unit, or major operational segment; an equivalent combination of education and experience is also accepted.
Significant experience leading overhead transmission and overhead distribution construction operations.
Demonstrated success managing regional operations, business units, or multiple operational groups in utility construction organizations.
Experience leading Project Managers, Construction Managers, Superintendents, Regional Managers, and other operational leaders.
Strong understanding of utility construction operations, project execution, workforce planning, customer management, forecasting, and financial performance management.
Experience supporting electric utilities, cooperatives, municipalities, developers, and power delivery customers.
Project management experience with responsibility for safety, schedule, quality, customer satisfaction, and financial performance.
Strong financial acumen, including forecasting, budgeting, cost management, margin analysis, and operational planning.
Ability to analyze operational and financial performance data and turn insights into action plans.
Strong leadership, communication, organizational, negotiation, coaching, and decision-making skills.
Demonstrated ability to build high-performing teams and develop future leaders.
Experience supporting business development, client relationship management, market growth, and strategic planning.
Proficiency with Microsoft Office Suite and operational reporting systems.
Valid driver's license with an acceptable driving record.
Ability to travel extensively throughout the region and support operations across New Hampshire, Pennsylvania, West Virginia, and surrounding markets; travel may account for up to 100% of the workweek.

Responsibilities

Lead regional overhead transmission and overhead distribution operations across New Hampshire, Pennsylvania, West Virginia, and surrounding markets.
Execute executive leadership's strategic vision and drive operational excellence throughout the region.
Maintain accountability for regional safety, operational execution, customer satisfaction, financial performance, and workforce development.
Lead, mentor, and support Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders.
Direct operations to achieve safety, revenue, margin, production, and customer satisfaction objectives.
Facilitate monthly financial reviews to assess project performance, resource utilization, forecasts, and profitability.
Review operational, financial, production, and forecasting data against established goals; develop and monitor improvement action plans.
Collaborate with estimating, business development, project management, construction operations, and executive leadership on strategic growth initiatives.
Build and maintain relationships with electric utilities, cooperatives, municipalities, developers, and other key customers.
Identify and pursue transmission and distribution opportunities and support market expansion and business development.
Support staffing strategies, succession planning, leadership development, and workforce engagement.
Allocate resources across projects and regions to maximize operational effectiveness.
Identify operational risks and implement mitigation strategies with leadership teams.
Create and present operational and financial performance reports to executive leadership.
Promote innovative solutions and best practices that improve project execution and customer outcomes.
Establish performance expectations and accountability standards; conduct performance evaluations and support employee development.
Participate in hiring, promotions, succession planning, disciplinary actions, and organizational development.
Foster collaboration across operations, project management, estimating, business development, safety, and executive leadership.
Champion a culture of safety, integrity, innovation, teamwork, accountability, and continuous improvement.

Benefits

Health insurance
Dental insurance
Life insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-term disability insurance
Long-term disability insurance
401(k) retirement plan
Legal plan
Identity theft protection and monitoring plan
Average investment of $5,000 per employee per year in training and career development