Director of Operations - Transmission & Distribution - Michels Power, Inc.

Michels Corporation•Syracuse, CT

About The Position

The Director of Operations - Transmission & Distribution provides strategic and operational leadership for Michels Power’s regional overhead transmission and distribution business across New Hampshire, Pennsylvania, West Virginia, and surrounding markets. The role translates executive strategy into regional operational execution and is accountable for safety, operations, customer satisfaction, financial performance, workforce development, and sustainable growth. The Director oversees multiple operating groups and project teams and supports Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders. The position works with executive leadership and teams across estimating, business development, project management, construction, and safety to plan and deliver work, develop customer relationships, pursue market opportunities, allocate resources, manage risk, and improve operational and financial results. Extensive regional travel is required and may account for up to 100% of the workweek, depending on business and project needs.

Requirements

Bachelor’s degree and 15 or more years of power utility construction experience, including responsibility for a geographic region, business unit, or major operational segment, or an equivalent combination of education and experience.
Significant experience leading overhead transmission and overhead distribution construction operations.
Demonstrated success managing regional operations, business units, or multiple operational groups within utility construction organizations.
Experience leading Project Managers, Construction Managers, Superintendents, Regional Managers, and other operational leaders.
Strong understanding of utility construction operations, project execution, workforce planning, customer management, forecasting, and financial performance management.
Experience supporting electric utilities, cooperatives, municipalities, developers, and power delivery customers.
Demonstrated project management experience with responsibility for safety, schedule, quality, customer satisfaction, and financial performance.
Strong financial acumen, including forecasting, budgeting, cost management, margin analysis, and operational planning.
Ability to analyze operational and financial performance data and translate insights into action plans.
Strong leadership, communication, organizational, negotiation, coaching, and decision-making skills.
Demonstrated ability to build high-performing teams and develop future leaders.
Experience supporting business development, client relationship management, market growth, and strategic planning initiatives.
Proficiency with Microsoft Office Suite and operational reporting systems.
Valid driver’s license with an acceptable driving record.
Ability to travel extensively throughout the region and support operations across New Hampshire, Pennsylvania, West Virginia, and surrounding markets; travel may account for up to 100% of the workweek.

Responsibilities

Lead regional overhead transmission and overhead distribution operations across New Hampshire, Pennsylvania, West Virginia, and surrounding markets.
Execute executive leadership’s strategic vision and drive operational excellence throughout the region.
Maintain accountability for regional safety, operational execution, customer satisfaction, financial performance, and workforce development.
Provide leadership and oversight for multiple operating groups and project teams.
Direct regional operations toward safety, revenue, margin, production, and customer satisfaction objectives.
Support, mentor, and develop Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders.
Facilitate monthly financial reviews covering project performance, resource utilization, forecasts, and profitability.
Review operational, financial, production, and forecasting data against established goals.
Develop and monitor action plans to improve efficiency, productivity, execution consistency, and financial performance.
Collaborate with estimating, business development, project management, construction operations, and executive leadership on strategic growth initiatives.
Build and maintain relationships with electric utilities, cooperatives, municipalities, developers, and other key customers.
Identify and pursue future transmission and distribution opportunities across the region.
Support staffing strategies, succession planning, leadership development, and workforce engagement.
Allocate resources across projects and regions to maximize operational effectiveness.
Identify operational risks with leadership teams and implement mitigation strategies.
Prepare and present operational and financial performance reports to executive leadership.
Promote innovative solutions and best practices to improve project execution and customer outcomes.
Establish performance expectations and accountability standards for regional operations personnel and support functions.
Conduct performance evaluations and support employee development initiatives.
Participate in hiring, promotions, succession planning, disciplinary actions, and organizational development.
Foster collaboration among operations, project management, estimating, business development, safety, and executive leadership.
Promote a culture of safety, integrity, innovation, teamwork, accountability, and operational excellence.

Benefits

Health insurance
Dental insurance
Life insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-term disability insurance
Long-term disability insurance
401(k) retirement plan
Legal plan
Identity theft protection and monitoring plan
Average investment of $5,000 per employee per year in training and career development