Senior Director, HR Technology, Operations & Analytics

American Bar Association•US DC Main Office, DC

3d•$129,220 - $228,640

About The Position

The American Bankers Association (ABA) is seeking an experienced and strategic Senior Director, HR Technology, Operations & Analytics to advance the evolution of its HR systems, data strategy, reporting capabilities, and operational processes. The role serves as a trusted advisor to the CHRO and EVP, HR Operations & Employee Benefits, helping drive operational excellence, data-informed decision-making, and technology-enabled innovation across the HR function. Reporting to the EVP, HR Operations & Employee Benefits, the Senior Director oversees the HR technology roadmap, HR systems governance, workforce analytics, compensation data analysis, and process improvement initiatives. The successful candidate will combine deep HR operational expertise with business acumen, analytical capability, and an interest in using technology, including AI-driven solutions, to improve organizational effectiveness. This is an opportunity to help shape the future of HR technology, analytics, and operations while partnering closely with executive leadership to support ABA's strategic objectives.

Requirements

Bachelor's degree required.
At least 8 years of progressive experience in HR operations, Business Analytics, HRIS, HR technology, or related leadership roles.
Demonstrated expertise with Workday HCM, including reporting, security, business processes, governance, and optimization.
Experience leading technology implementations and cross-functional projects.
Strong background in workforce analytics, HR reporting, and data governance.
Experience supporting compensation planning, market analysis, and workforce insights.
Excellent communication, presentation, and stakeholder management skills.
Understanding of system design and development frameworks, with the ability to translate requirements into understandable actions for end-users at all levels.
Ability to influence stakeholders using “soft power” and drive decisions across functions.
Demonstrated project management and change management capabilities.

Nice To Haves

Master's degree.
People management experience.
Workday certification(s).
SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
PMP, Agile, or comparable project management certification.
Data Analytics or Business Intelligence certification.

Responsibilities

Develop and execute the HR technology strategy and roadmap.
Evaluate and optimize HR technology solutions, including Workday and emerging AI-enabled capabilities.
Manage technology vendors, investments, and system enhancements to align with organizational priorities.
Partner with HR and business leaders to maximize the effectiveness of HR systems and tools.
Establish and maintain governance, security, and compliance standards for HR systems and data.
Oversee access controls, system documentation, audits, and business continuity planning.
Ensure adherence to organizational policies, privacy requirements, and regulatory obligations.
Streamline and improve HR processes across the employee lifecycle.
Drive automation, standardization, and continuous improvement initiatives.
Ensure operational consistency and scalability across recruiting, onboarding, compensation, benefits, talent management, and offboarding practices.
Maintain and develop HR dashboards, workforce analytics, and executive reporting.
Ensure data quality, integrity, and effective governance across HR systems.
Support compensation planning, market pricing, salary benchmarking, incentive programs, and workforce planning through data-driven analyses.
Manage major HR technology implementations, upgrades, and transformation initiatives.
Develop business cases, project plans, and stakeholder engagement strategies.
Measure outcomes and ensure successful adoption of new processes and technologies.